Duties

As a Training Services Program Manager, you will provide support to the Office of the Chief Human Capital Officer in the preparation, design, execution, and evaluation of learning and knowledge management systems and activities; provide support to collaborative learning efforts with the NRC program and regional offices in the implementation of innovative learning strategies in the execution of NRC mission training strategies and goals. You will:

• Assists NRC Instructional faculty with the design, development, and management of classroom, online and blended courses offered by the NRC. Using active learning, learning theories/instructional design models, and best practices in online distance learning, will integrate current learning technologies to promote effective teaching strategies and to improve learner's learning experiences. Explores new and emerging instructional technologies and media, and their adoption into NRC's collaborative learning environment.
• Works closely with Senior Learning Project Managers, instructional staff, and Office Subject Matter Experts (SMEs) to identify and analyze skill gaps to aid in the development of dynamic learning and performance support opportunities based on innovative ideas and methods that best meet the organizational needs. Integrates current educational technologies to promote effective instructional strategies for student learning experiences. Facilitates all aspects of course development, delivery, and support. Manages the configuration and administration of the Collaborative Learning Environment, for virtual and online courses including support for course materials, videos, interactive models and exercises, registration, and reporting.
• Creates artwork and graphics to be used in various applications (print, web, interactive activities, etc.). Develops interactive content to be used as standalone learning activities or inside training courses using Motion Graphics software and environments for various uses and projects. Curates videos and/or audio recordings to be used as standalone training videos or pieces inside training activities or courses. Supports learning activities and courses using systems such as Graphic Designer, Graphics Animator, Interactive Content Developer, and Audio/Video Producer. Implements emerging technologies such as extended reality and other new technologies training programs to enhance learner engagement to support adaptive scenario development in control settings.
• Manages and coordinates special projects as directed in support of learning development, design, and implementation Plans, coordinates, and leads multiple complex and/or programmatic projects involving technical training and support. Prepares and manages a consolidated project plan for short- and long-term team initiatives. Identifies work scope, resources, deliverables for assigned technical training projects including the planning and coordinating of acquisition support. Initiates and implements actions to resolve complex issues to ensure project completion including the development of policies, requirements, and guidance.
• Serves as a Contracting Officer Representative (COR) and participates in the planning, formulation and implementation of contracts in support of the training program. Manage contracts and direct contractor support for development of graphical, audio, and video assets to be incorporated into learning solutions. Designs consistent methods and metrics to measure the effectiveness of development initiatives (i.e., strategies to measure return on investment and return on value). Supports performance consulting initiatives including troubleshooting administrative problems, consultation with staff, and students in navigating through learning management systems.

Requirements

Conditions of Employment

• U.S. Citizenship Required
• This is a Drug Testing position.
• Background investigation leading to a clearance is required for new hires.

You must meet the qualifications for this position by no later than 30 calendar days after the closing date of this announcement and before placement in the position.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  As an NRC employee you will enjoy excellent Federal Benefits, including: comprehensive health and life insurance plans; Flexible Spending Account Program for health and dependent care; Dental and Vision Insurance; retirement savings and investment plan similar to 401(k) (Thrift Savings Plan); annual (vacation) and paid sick leave; family friendly leave policies; 11 paid holidays per year; transit benefits. This link provides an overview of the benefits currently offered to Federal employees. https://help.usajobs.gov/index.php/Pay_and_Benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  List of supplemental material that may be applicable:
  If you are an NRC employee, you are required to submit your most recent Rating of Record (Performance Appraisal) or a statement saying that one is not available. Additionally, you must also submit a copy of your most recent SF-50 (Notification of Personnel Action).
  If you are a current/reinstatement eligible Federal employee with status (Tenure Group 1 or 2), you will be considered under our merit promotion procedures and must submit a copy of your most recent SF-50 (Notification of Personnel Action) to verify competitive status or reinstatement eligibility.
  Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.) You can find additional information about Veterans' Preference at http://www.fedshirevets.gov/.
  If you are applying for a position that requires a college degree, you must submit your College Transcripts.
  All supplemental documents will now be collected electronically and should be submitted before the closing date of this vacancy announcement. You have three choices for submitting your supplemental documents:
  1. Use the "USAJOBS" feature to download documents from your USAJOBS portfolio; or
  2. use the "Upload" feature to upload documents directly from your computer. The following types of documents can be uploaded: .gif, .jpeg, .png, .rtf, .pdf, and .doc; or
  3. use the "Fax" feature to print the Fax Cover Sheet and fax it, along with your supplemental documents to 1-571-258-4052.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  We strongly encourage you to complete your USAJOBS profile before you submit your application for this position.
  Please read the entire announcement. Your application for this vacancy must be received online via the USAJOBS application system BEFORE 11:59 pm Eastern Time on the closing date of this announcement. If you fail to submit a complete online application, you will not be considered for this position.
  The NRC requires that applicants submit resumes built using the USAJOBS Resume Builder tool. The Resume Builder tool is activated upon selecting "Build New Resume" under the "Resumes" section of your USAJOBS account.
  Resumes uploaded to your USAJOBS jobseeker account that have not been built using the USAJOBS Resume Builder tool WILL NOT be accepted and you WILL NOT be allowed to further advance through the NRC application process.
  To ensure you are using the correct resume type when applying to our vacancies, please make sure that the resume you are using during the application process is listed with a format type of "USAJOBS Resume" and a source type of "Built with USAJOBS Resume Builder. Verifying this information on your USAJOBS resume before applying will ensure the successful submission of your application to the NRC job vacancy.
  Paper applications will not be accepted unless hardship circumstances can be demonstrated. Requests for extensions WILL NOT be granted. If applying online poses a hardship for you, the Human Resources Specialist listed on the announcement will provide assistance to ensure that applications are submitted online by the closing date. Applicants must contact the Human Resources Specialist during business hours BEFORE the closing date of the announcement and speak to someone who can provide assistance for your online submission.
  You must answer any job specific vacancy questions. You will be rated based on your responses to any vacancy questions and especially the information provided in your resume. Breadth, recency, and length of experience in the field; training, awards, and commendations; past and current performance; and community or outside professional activities will be considered to determine your level of knowledge, skill or ability for this position. Abbreviated responses to the vacancy questions, such as “significant experience” or “see resume” do not provide enough information and should not be used. You will not be considered for this position if you leave any of the vacancy questions unanswered.
  To begin the application process, select the "Apply On-line" button to the right on this screen. Then follow the prompts to login/register, submit all required supplemental documents, and complete the application process.

  Agency contact information

  Dariele Taswell

  Phone

  301-287-0728

  TDD

  240-428-3217

  Email

  Dariele.Taswell@nrc.gov

  Website

  https://www.nrc.gov

  Address

  NUCLEAR REGULATORY COMMISSION
  US Nuclear Regulatory Commission
  Office of the Chief Human Capital Officer
  Attn: Dariele Taswell
  Washington, District of Columbia 20555
  United States

  Next steps

  You may check the status of your application at any time after the announcement closes by logging onto USAJOBs and selecting "Application Status."

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

All NRC Employees are encouraged to apply. Based on the staffing needs of the agency/area of consideration, additional selections may be made from this vacancy announcement.