22 Patient Care Representative Jobs in Raleigh, NC
US Eye is Hiring a Patient Care Representative Near Raleigh, NC
About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation’s leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Kelly Eye Center: At Kelly Eye Center, we put patients first. Our patient-centered value is what sets us apart from other practices and makes us the clear choice for patients and staff in the Triangle area. We offer first-class, comprehensive treatment in optometric and ophthalmic practices while continuing our quest for innovation, thoughtful adoption of new technologies and an unsurpassed commitment to patient care.
Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
- Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
- Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
- Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
- Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
- Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
- Cross-check and update next-day charts as evidenced by the appointment schedule.
- Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
- Complete appointment confirmation calls based on the patient appointment schedule.
- Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
- Fill out essential reports and forms as requested.
- Additional administrative responsibilities as needed.
- Demonstrated knowledge of material, methods, instruments, and equipment.
- Demonstrated ability to read, write, and perform mathematical calculations.
- Ability to follow oral and written instructions.
- Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
- High school diploma.
- Experience with Microsoft Office products.
- Prior experience in a customer service role.
- Must be able to work under pressure and respond to patient requests in a positive manner.
- Associate’s degree (preferred).
- This is a full-time position located in Raleigh, North Carolina
- Days and hours are
- Travel to other locations as necessary
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Summary
Full Time
$37k-47k (estimate)
11/30/2023
07/09/2024
useye.com
Sarasota, FL
<25
Related Companies
The job skills required for Patient Care Representative include Customer Service, Scheduling, Patient Care, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Care Representative positions, which can be used as a reference in future career path planning. As a Patient Care Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Representative. You can explore the career advancement for a Patient Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Care Representative job description and responsibilities
A patient care representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.
01/31/2022: Norwich, CT
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
04/03/2022: Utica, NY
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
03/09/2022: Lawrence, MA
Before patients leave, patient representatives help ensure they understand how their treatment will work, for example teaching patients to use equipment at home.
03/17/2022: Salt Lake City, UT
They also spend time on the phone, scheduling patient appointments, and making follow-up calls for upcoming meetings.
03/13/2022: Phoenix, AZ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Care Representative jobs
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
02/25/2022: New York, NY
They may also explain healthcare costs and may help patients determine how to pay for charges.
02/27/2022: Des Moines, IA
Representatives help guide patients through the complex world of healthcare.
02/09/2022: Newport News, VA
They may collect data on patient encounters and consumer satisfaction.
02/06/2022: High Point, NC
Patient confidentiality must remain a primary concern.
01/15/2022: Gulfport, MS
Step 3: View the best colleges and universities for Patient Care Representative.
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