Day to Day responsibilites:

Patient Demographic Entry: Accurate and timely entry of patient demographic information into our systems.

Insurance Verification: Conduct thorough verification of patient insurance details to facilitate seamless billing processes.

Check Out: Efficiently handle the check-out process, ensuring accuracy in financial transactions and providing necessary documentation.

Financial Responsibilities: Collect copays, co-insurance, and deductibles with precision and adherence to established protocols.

Scheduling Appointments: Manage the appointment scheduling process, coordinating with patients to optimize the utilization of our medical services.

Phone Management: Handle a high volume of phone calls with professionalism and efficiency, addressing inquiries and providing assistance as needed.

Qualifications:

To excel in this role, the ideal candidate should possess the following qualifications:

Excellent Customer Service: Demonstrate a commitment to delivering outstanding customer service, ensuring a positive experience for every patient.

Multi-Tasking: Capability to effectively manage multiple responsibilities concurrently, maintaining attention to detail and accuracy.

Team Player: Collaborate seamlessly with colleagues, fostering a cooperative and supportive team environment.

Allscripts Pro PM Experience: Familiarity with Allscripts Pro PM is considered an advantageous asset, though not mandatory.

Job Type: Full-time

Pay: $16.00 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Retirement plan

Healthcare setting:

• Private practice

Medical specialties:

• Orthopedics

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Raleigh, NC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• medical office: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person