At Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care.

In choosing a career with Urology Austin, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven, community-based setting. Better Medicine. Better Care.

The Site Manager is responsible for performing oversight of the operations of Urology Austin clinical sites as assigned. Additionally, the Site Manager supervises all staff and works with the COO and physicians to ensure a compliant and successful practice, both operationally and financially. This Site Manager will oversee one (1) clinic. 

ESSENTIAL SKILLS AND EXPERIENCES

• Minimum three years medical practice leadership/management experience.
• Bachelor’s degree with coursework in healthcare administration preferred
• Proven experience in managing practice revenue cycle including front desk and scheduling processes together with billing processes.
• Experience in financial and human resource management, with preferred experience in urology.
• Experience in managing and maintaining compliance within a medical practice.
• Experience in medical regulatory issues, coding and contract negotiations.
• Advanced computer knowledge of Windows operating system and programs, including Microsoft Office.

ESSENTIAL JOB RESPONSIBILITIES

• Oversees daily site office operations and coordinates the work activities and schedules.
• Ensures all providers and ancillary schedules are fully optimized daily by either personally reviewing or designating an individual in your office(s) to maximize providers’ schedule.
• Communicate with all providers in site location(s) at a minimum monthly with focus on providing updates of operational changes and getting feedback from providers on issues and presenting these to COO and department head to ensure operational optimization.
• Ensures each office has the proper level of staffing needed to support clinic functions.
• Ensures provisions of safe, high-quality patient care by the staff.
• Ensures high level of communication in place amongst providers, staff, and other departments.
Site Manager
Updated 2023
• Reviews financials and metrics to ensure daily, weekly, and monthly performance meets
expectations.
• Responsible for assisting with the development and implementation of Urology Austin’s
mission and strategic vision.
• Recommends, develops, implements improvements for the operations of each assigned
clinic location for Urology Austin.
• Informs the COO about any current operational issues occurring practice wide that have
an impact on the overall well-being of Urology Austin.
• Communicates Urology Austin’s operating policies and procedures to their office staff.
• Resolves any medical/administrative problems and keeps lines of communication open
with staff to ensure high employee morale and a professional clinic atmosphere.
• Oversees efforts together with human resources for recruitment, development, and
performance evaluation of employees, maintaining a fiscally responsible staff salary
budget.
• Performs all local human resource functions for the assigned clinical site(s) together with
the Human Resources Department, including oversight of all employee hiring,
evaluations, disciplinary actions, and terminations.
• Oversees and manages the staff of their clinical site(s), including the front office, medical
records, clinical staff, together with the COO.
• Enhances operational effectiveness, emphasizing cost containment without jeopardizing
important innovation or quality of care.
• Ensures Urology Austin’s compliance with all regulatory agencies governing health care
delivery and the rules of accrediting bodies including State inspections, as applicable.
• Monitors risk management activities and appropriately address all risk management
issues as required by Texas law, including medical record custodial duties.
• Represents Urology Austin in its relationships with other health organizations,
government agencies and third party payers.
• Maintains professional affiliations and enhances professional development to keep
current in the latest health care trends and developments.
• Maintains strictest confidentiality both with patient health records as well as sensitive
Practice and employee information.
• Primary management and oversight, together with COO and IT Manager of all assigned
clinical site information technology including practice management administration, EMR
system, system network issues, telephone system issues and management of hardware
needs.
• All other duties as assigned.

Urology Austin is an equal opportunity employer.

Urology Austin offers a competitive benefits package to eligible employees. Below are some of the benefits you may receive as an employee at Urology Austin.

• Medical, Dental, and Vision Insurance
• Short & Long Term Disability
• 401(k) with Employer Contributions and Profit Sharing
• Paid Time Off (PTO)
• Group Term Life Insurance
• Health Care & Dependent Care Flexible Spending Accounts
• Health Savings Account
• Employee Assistance Program (EAP)
• Competitive Wages
• Paid Holidays, No Weekends