Position Summary:

The Marketing and Planning Coordinator works to support the Vice President of Marketing and Planning as well as the members of the department in the day-to-day functions that make the department run. The primary focus of this role is to support the overall initiatives and objectives of the marketing, communications, planning and patient experience teams. This is accomplished by excellent customer skills, building and fostering strong relationships with key stakeholders, managing expectations, and effective communication.

Core Behaviors

Manages office functions and clerical support for the department.
a. Coordinates and schedules appointments, meetings and calls using Microsoft Outlook calendar.

b. Prepares biweekly payroll.
c. Prepares all department team member receipt processing and reimbursement completion on a regular basis.
d. Coordinates department invoices for departmental budget.

e. Manages all budgets and provides monthly reports.
f. Provides assistance to ensure efficient workflow and timely completion of projects by assisting team members when appropriate.
g. Meets deadlines and performs office duties in accurate manner.
h. Maintains office filing.
i. Oversees office organization, appearance and supply ordering.
j. Coordinates all technology requests, including ordering and service requests.
k. Oversees all purchase requisition ordering for equipment and supplies.
l. Checks mail daily with another team member.
m. Organizes and maintains shared drive for digital file preservation.
n. Provides conference room set-up for meetings, to include hard copy materials, technology needs and food/drink ordering.
o. Other duties as assigned.

Provides support to Vice President of Marketing and Planning and team.

Assist in developing, updating, and editing communication pieces for UTMC team members, patients and public.

Maintains confidentiality/communication of information
a. Uses discretion in dealing with issues and matters of a sensitive nature including media requests and patient conditions.
b. Promptly responds to internal and external requests for information.

Produce, review, and finalize reports and other documents.

Position Qualification:

Bachelor's degree in the field of Marketing, Communications, Business Administration

Minimum of two years' experience preferably in marketing or communications role

Strong organizational skills

Exceptional customer service skills

Excellent writer/editing skills.

Detail oriented

Excellent oral and written communications.

Demonstrated ability to problem-solve.

Strong team player and should meet or exceed team goals

Be self-motivated, confident, energetic, and creative.

Ability to manage multiple projects with competing demands, while maintain a commitment to excellence.