9 Non-College Work Study I, User Support Services Jobs in Houston, TX
University of Houston-Downtown is Hiring a Non-College Work Study I, User Support Services Near Houston, TX
- Answers IT Service Desk phone
- Provides data entry for User Support Services using an online help desk ticketing system
- Greets UHD students, faculty, staff, and guests in assigned areas
- Provides first-tier technical support to UHD students, faculty, and staff
- Performs opening and/or closing procedures as defined for assigned areas
- Other duties as assigned
- Knowledge of Windows Operating Systems, Internet Browsers, the latest two versions of Microsoft Office
- Knowledge of and experience working with a variety of wireless devices
- Have basic software and hardware troubleshooting experience; End-user support
EEO/AA
- Must be a current UHD student
- Must have prior customer service experience
Job Summary
Full Time
Educational Support Services
$42k-51k (estimate)
07/21/2023
05/23/2024
uhd.edu
HOUSTON, TX
1,000 - 3,000
1974
BERNARDO VALLEJO
<$5M
Educational Support Services
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About University of Houston-Downtown
The University Of Houston-Downtown is a comprehensive four-year university offering bachelor's and selected master's degree programs and providing strong academic and career preparation as well as life-long learning opportunities. Located in the heart of the city, the University reflects the diversity of the Greater Houston Area, and through its academic programs, engages with the community to address the needs and advance the development of the region. UHD is an inclusive community dedicated to integrating teaching, service and scholarly research to develop students' talents and prepare them ...for success in a dynamic global society. UHD is ranked 43rd nationally for graduating Hispanic students with bachelor's degrees and a federally designated Hispanic Serving Institution. UHD is ranked 49th nationally for graduating African-American students with bachelor's degrees and a federally designated Minority Serving Institution.
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