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The Program Manager (Professional Services) is responsible for managing and maintaining relationships with high-value clients. This involves understanding and fulfilling clients' technical needs, coordinating with internal teams, and providing solutions for technical issues. They work to improve the customer experience, provide regular account reviews, and identify opportunities for upselling. The Program Manager is also in charge of managing customer onboarding and off-boarding processes. They will also stay updated on product/service changes and effectively communicate technical information to non-technical clients!
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Life at Unity
Unity [NYSE: U] is the world's leading platform of tools for creators to build and grow real-time games, apps, and experiences across multiple platforms. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.
As of the fourth quarter of 2023, more than 69% of the top 1,000 mobile games are made with Unity as derived from a blended number of the top 1,000 games in the Google Play Store and iOS App Store. In 2023, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit www.unity.com.
Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.
#LI-ET1 #SEN
Full Time
Consumer Services
$133k-172k (estimate)
05/01/2024
05/04/2024
unity.com
DURHAM, NC
3,000 - 7,500
2012
RICKY HENRY
<$5M
Consumer Services
Unity (NYSE: U) is the worlds leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unitys platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices. The companys 1,800+ person research and development team keeps Unity at the forefront of development by working alo...ngside partners to ensure optimized support for the latest releases and platforms. Apps developed by Unity creators have been downloaded more than five billion times per month in 2020. For more information, please visit www.unity.com. Download Unity: http://unity3d.com/get-unity We're hiring! Visit our careers site: https://careers.unity.com For support, please email: support@unity3d.com Check us out on our other social channels: Twitter: https://twitter.com/unity3d Facebook: https://www.facebook.com/unity3d/ Instagram: https://www.instagram.com/unitytechnologies/
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The job skills required for Program Manager (Professional Services) include Problem Solving, Written Communication, Communication Skills, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Program Manager (Professional Services). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program Manager (Professional Services). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Program Manager (Professional Services) positions, which can be used as a reference in future career path planning. As a Program Manager (Professional Services), it can be promoted into senior positions as a Project Manager Sr. - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Manager (Professional Services). You can explore the career advancement for a Program Manager (Professional Services) below and select your interested title to get hiring information.