UNITED WAY OF TUCSON AND SOUTHERN ARIZONA

Position Description

Community Health Worker

Direct Care Workforce Resource

Full-time, Non-exempt

JOB SUMMARY:

The Community Health Worker will primarily support our grant-funded Direct Care Workforce Resource. This

program exists to recruit and engage potential direct care workers (DCWs) from high-need communities in

Pima County. This position will conduct outreach and recruitment at events, through partner agencies,

businesses, schools, faith-based sites, and vocational programs. In addition, the Community Health Worker

will provide support to candidates as an active project team member. This individual will be responsible for

managing project timelines, deliverables, and monthly reports. A well-matched candidate should

demonstrate attention to detail, excellent communication, and strong organizational skills.

All United Way of Tucson and Southern Arizona (UWTSA) programs and strategies work toward eliminating racial,

ethnic, and socio-economic disparities for an educated, thriving, and equitable community. We are looking for a

candidate who shares our team values but will bring their own knowledge, experience, curiosity, and drive to tackling

issues of economic inequality. People of color, people with disabilities, LGTBQ individuals, and members of under-

represented communities are strongly encouraged to apply. If reasonable accommodation is needed to participate in

the application or interview process, please contact hr@unitedwaytucson.org.

WAGE: $21.63/hr. - $22.39/hr.

RESPONSIBILITIES:

Project Implementation

• Recruits potential applicants for direct care work, especially those able to serve older, vulnerable or

physically disabled clients.

• Conducts outreach activities for the recruitment and vetting of direct care candidates at community events,

faith-based gatherings, tabling events, job fairs, neighborhood meetings, etc.

• Widely shares recruitment materials and provides information about the importance of direct care workers

to our community.

• Provides support, guidance, and information to interested candidates and workers.

• Acts as an advocate for direct care workers, and a resource specialist for direct care workforce issues.

• Helps connect eligible individuals with the Arizona Long Term Care System (ALTCS) application process.

• Collects data for reports according to assigned timelines, project goals and objectives.

• Facilitates implementation of goals of the ELDER Alliance Direct Care Workforce Action Team; Co-leads the

DCW Peer Support Group.

Administration, Coordination, Advocacy

• Manages Direct Care Workforce Resource services for designated caseload.

• Attends community meetings and trainings related to the direct care workforce.

• Learns eligibility requirements for ALTCS, is aware of workforce development initiatives, and shares materials

for relevant community resources.

• Maintains records and completes monthly data reports related to outreach, activities, and recruitment for

program meetings.

Position Description: Community Health Worker

Jan 2024

• Contributes to the collection and submission of direct care worker data and narrative reporting to the project

team so performance measures can be monitored.

• Completes accurate and timely expense reports and invoices.

• Develops and shares program information with United Way of Tucson and Southern Arizona (UWTSA) and

other community agencies to ensure access to resources and services by Direct Care Workers and their

families.

• Serves as liaison between ELDER Alliance and Direct Care Workforce Action Team meetings.

• Coordinates the development of promotional program resources in English and Spanish.

• Provides public education and advocacy for the Direct Care Workforce.

• Acts as a program ambassador and offers excellent customer service as a component of all job duties.

• Establishes and maintains effective working relationships with UWTSA staff at all levels, volunteers, donors,

partner agencies, community organizations, independent contractors, and others.

Other Duties as Assigned

QUALIFICATIONS, SKILLS AND ABILITIES:

• Associate’s degree or higher preferred and at least two years of professional or volunteer experience in the

public, community, or non-profit sectors.

• Experience with health care (especially in the caregiving workforce), education, disability, and older adult

populations a plus.

• Bilingual proficiency in English and Spanish is preferred.

• Demonstrated computer competency in Microsoft Office products and other software needed to complete

job duties.

• Demonstrated ability to work independently and with teams, facilitate groups or workshops, and collaborate

with people of diverse backgrounds.

• Demonstrated ability to tactfully handle stressful situations, negotiate and resolve conflicts, maintain

confidentiality, and to respect and observe organizational policies.

• Ability to maintain a flexible work schedule (including working early mornings, occasional evenings, and/or

weekends) and adjust as required by changing workloads.

• Must possess a valid driver's license, registration, current auto insurance and daily access to a reliable

vehicle.

• Ability to travel to work in sites throughout Pima County.

• Ability to occasionally lift up to 30 lbs. when necessary.

United Way offers competitive wages and a generous benefits packet with employer contributions for full time

employees including medical, dental, 401K, HRA, PTO, 11 paid holidays, and opportunities for educational and

professional development. For more information about our organization, see www.unitedwaytucson.org.

POLICY STATEMENT

The United Way of Tucson and Southern Arizona is an equal opportunity employer. We champion diversity, equity,

and inclusion. We take action to ensure equal opportunity and all candidates are considered without regard to race,

color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or

mental disability, veteran status, or any other legally protected status.

Upon hire and/or prior to starting employment with us, the successful candidate will be required to provide evidence

of COVID vaccination or provide proof of eligibility for medical exemption.

Position Description: Community Health Worker

Jan 2024