16 Customer Service Representative (FT) Jobs in Sumner, WA
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United Salad Co. is Hiring a Customer Service Representative (FT) Near Sumner, WA
- Medical & Dental insurance through Kaiser.
- PTO accruals begin on the first day!
- 401(k) Retirement Plan
- Provides customer service support with order entry and phone sales responsibilities.
- Provide excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customers.
- Processes data entry for driver logs and credits.
- Confers with customers by telephone or in-person to provide information about products or obtain details of complaints
- Assists senior sales staff with calls and various administrative tasks as requested.
- Keeps notations of customer interactions or transactions, recording details of inquiries, complaints as well as actions taken
- Resolves customer’s service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Recognize individual customer service needs and resolve their inquiry.
- Checks to ensure that appropriate changes were made to resolve customer’s problems.
- Manages incoming and outgoing calls on a multi-line phone.
- Responds to e-mail inquiries in a timely fashion.
- Other duties as assigned.
- 3-5 years of customer service experience (including over-the-phone and in-person).
- Experience in de-escalating conflict.
- Highly organized and strong attention to detail.
- Excellent written and verbal communication skills.
- Proven ability to problem-solve.
- Positive friendly attitude.
- Ability to stay calm in a fast-paced/energetic environment.
- Self-motivated, self-starter that works well in a team environment.
- Previous experience with the Office Suite (Word, Excel, and Outlook primarily) strongly preferred.
- Ability to work cooperatively with all departments as necessary.
- Multi-tasking with a strong emphasis on thinking on your feet.
- Demonstrated customer service success.
- 10 key accuracy and proficiency.
Job Summary
Full Time
Wholesale
$37k-46k (estimate)
05/06/2023
04/30/2024
unitedsalad.com
PORTLAND, OR
200 - 500
1941
ERNEST SPADA
$200M - $500M
Wholesale
Related Companies
About United Salad Co.
For the past 75 years, United Salad Co. has had a long history of delivering fresh, quality produce throughout the Pacific Northwest. In 1941, the Spada family knew that women would have to provide for their families while still having enough time to put dinner on the table. With $15, a flatbed truck, and a bathtub, they began washing and prepackaging salad to sell to the women in her area. By 1960 United Salad was recognized as a full-line wholesaler. Today United Salad Co. is operated out of Portland, Oregon, in a 200,000 square foot warehouse and office space that employs over 350 people. T...hey offer the highest quality conventional and organic produce, custom-cut fruits and vegetables, grocery, dry goods, grab & go, and meal replacement items to the marketplace. To this day, the Spada family still holds to their core beliefs to Establish a reputation of honesty and loyalty, and a commitment for providing the customer with the best quality product. For more information, visit the website at www.unitedsalad.com
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The job skills required for Customer Service Representative (FT) include Customer Service, Billing, Data Entry, Verbal Communication, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (FT) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (FT), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (FT). You can explore the career advancement for a Customer Service Representative (FT) below and select your interested title to get hiring information.
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