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Do you enjoy meeting new people and providing excellent customer service? Are you able to work independently, problem solve and possess computer skills? Interested in a rewarding and flexible career in hospitality? If so, you might be the perfect candidate for our Front Desk Associate position at the Embassy Suites Buffalo!
Details of the role are included in the full job description below.
*Please note typical hours of this shift are 7:00am - 4:00pm, Weekend availability is a must*
WHY WORK FOR US?
In the hospitality business, our focus is on making a difference in the lives of our guests and employees. We care about the well-being of our employees and offer: a competitive salary and benefits package, a supportive and fun work environment, opportunities for training and career advancement, robust employee discounts, rewards and more!
COMPANY INFORMATION
Embassy Suites Buffalo is a beautiful 182-All suite hotel located at the stunning Avant building which also boasts upscale and sky-high condominiums, Class A office space and world-class cuisine from local restaurants. Located in the heart of Downtown Buffalo, Avant is in the middle of the financial, government and entertainment districts. With spectacular views spanning from Niagara Falls to the hills of the Southern Tier, Embassy Suites at Avant offers unparalleled amenities, exceptional service and a remarkable location.
Embassy Suites Buffalo is a supportive work environment where associates work hard to put the needs of our guests first. Embassy Suites hires friendly, helpful and courteous individuals who will make our guests feel comfortable and want to return again and again. By putting guests first, we've created an open, friendly place to work where honesty, mutual respect, teamwork and high standards are valued.
We are currently looking for individuals who embrace the hospitality culture and are looking for a professional career and growth in the industry. If you are interested in joining our team, expedite your application process and apply directly on our career center at: Recruitment (adp.com)
We look forward to hearing from you!
Front Desk Associate Job Description
Department | Guest Services |
FLSA Status | Non-Exempt |
Reports to: | Front Office Manager |
Supervises: | N/A |
Job Summary The Front Desk Associate provides prompt and courteous service by checking guests in and out of the hotel, answering guest questions and resolving guest challenges throughout their stay. The Front Desk Associate also promotes hotel services and amenities, provides upgrades as required, and upsells products to the guests. |
Essential Functions: | % Time Spent |
| 25% |
| 25% |
| 50% |
Other Duties and Responsibilities:
| |
Education and Experience:
| |
Knowledge, Skills & Abilities:
| |
Physical Demands & Work Environment:
|
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Part Time
$30k-39k (estimate)
05/03/2023
05/12/2024
uniland.com
Buffalo, NY
200 - 500
The job skills required for Front Desk Associate include Guest Service, Communicates Effectively, Life Insurance, Accounting, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
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The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
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Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
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Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
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The Front Desk employee ensures positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
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Always Be Available as a Mentor.
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Step 3: View the best colleges and universities for Front Desk Associate.