UBMD Surgery has grown to be one of the largest and most respected non-profit surgical practices in Western New York. As a part of the UBMD Physicians’ Group, we take pride in teaching the next generation of surgeons how to be the doctors of the future, all while providing excellent patient care and outcomes.

Our certified and fellowship-trained surgeons see and treat patients at various locations including Buffalo General Medical Center, Erie County Medical Center, John R. Oishei Children’s Hospital, Millard Fillmore Suburban Hospital, and Buffalo VA Medical Center.

We offer a comprehensive benefit package that includes Health Insurance, Dental, Vision, Company Paid Life Insurance, Company Contributed Pension, PTO, and 14 paid Holidays.

UBMD Surgery also hosts company sponsored events and scholarship opportunities available to all employees.

Seeking a PART TIME Front Desk Coordinator

Department: Surgery

Reports to: Team Lead/Practice Manager

Pay Range - $17-$19 hourly

Position Summary: Maintaining the functions of the front desk. Represents physicians by being the primary mode of communication between patients and providers. Performs a full range of duties to support day to day operations and ensure high quality service for our patients.

Essential Functions:

❖ Answer and transfer phone calls to appropriate staff or location in a high volume surgical office.

❖ Review charts and send triage calls to appropriate personnel.

❖ Work closely with clinical staff to answer patient questions.

❖ Manage mail, fax machine, scanning bin, and task lists.

❖ Schedule patient appointments, build charts and gather required records

❖ Check in and/or out patients.

❖ Prepares and mails new patient packets.

❖ Maintain patient charts for upcoming appointments

❖ Establish and maintain a professional and polite rapport with all patients and staff

❖ Perform special projects assigned by lead assistant/practice manager or provider

❖ Provide cross coverage within department and locations when deemed necessary.

Minimum Job Requirements:

Education: High school diploma or equivalent required.

Experience/Qualifications: 2 years of customer service experience required. Medical office experience preferred.

Approximate weekly hours - 25, limited flexibility, to be discussed at interview.

*Pay commensurate with education and experience

UBMD Surgery is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment.

UBMD Surgery is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 25 per week

Schedule:

• Monday to Friday
• No weekends

Ability to Relocate:

• Buffalo, NY 14215: Relocate before starting work (Required)

Work Location: In person