The OpportunityDelaware North Parks and Resorts is hiring a full-time or part-time Front Desk Clerk to join our team at The Westin Buffalo in Buffalo, New York. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.PayReceive a $750 Sign-on Bonus! Bonus is paid out over time!$16.00 - $16.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .Benefits at the Westin BuffaloJoin our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development.Health, dental, and vision insurance*401k with company match*Paid vacation days and holidays*Paid parental bonding leave*Tuition or professional certification reimbursement*Weekly payFree shift mealFree parking30% discount at Jake's CafeDiscounted room rates for employees, friends, and familyGenerous Marriott discountsReferral bonus – earn $200 for each eligible referralTraining and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide*Available for full-time, year-round team memberResponsibilitiesGreet and register guests via a centralized registration system and coordinate with housekeeping as neededManage cash and credit card transactions while keeping accurate paperworkResolve small guest issues immediately, delivering items to guests as neededMonitor and balance the daily figures, post room and tax charges on guest accountsProvide excellent customer service.QualificationsGood interpersonal communication skills in person and by phone and previous customer service experience is beneficialAbility to multitask, function in a professional manner under pressure from guests and supervisorsNo high school diploma or GED requiredPrevious customer service experience preferred.Previous front desk experience preferred.Physical RequirementsAbility to walk and stand for long periods of time, as well as bend and climb stairs throughout shiftsShift DetailsDay shiftEvening shiftOn callHolidaysEvenings as neededWeekendsOvertime as neededWho We AreDelaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide.At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.