Job Description

Ultimate Staffing Services, a division of Roth Staffing Companies, L.P., is currently hiring Customer Service/Collection Reps to join a growing company in the Salem, NH area.

Responsibilities include:

• Responding to routine consumer questions (calls) on behalf of our clients.
• You will be provided with complete training and user-friendly scripts to guide you through each telephone call.
• To be successful, you will need to always maintain a customer service demeanor.
• You will be thoroughly trained to negotiate the best possible payment arrangements and/or provide direction to help resolve consumer disputes.

Temp to hire opportunity: After successfully completing 3 months of employment, you will be eligible to become a full time employee with our client and have access to their benefit program (includes medical, dental, 401k, tuition reimbursement and more...).

Base Pay Rate: 15.00 - 16.00 per hour plus shift differentials where applicable

Commission Program: With one of the best bonus programs in the industry, the average Associate earns between 17.00 - 23.00 per hour, with top earners making well above that! You start earning commissions on the first dollar you collect with uncapped earning potential! Commissions are paid bi-monthly.

• Multiple shifts available:
• Monday- Friday: 8:30AM- 5:00PM
• Monday- Friday, 11:30AM- 8:00PM

Training will be conducted Monday- Friday, 8:30AM- 5:00PM, for the first three (3) weeks.

Qualifications:

• High School Diploma or GED Required
• Pre-employment screening (criminal background check)
• Call Center and/or Customer Service experience preferred, but not required; we will train you!
• Bilingual communication is a plus!
• Strong communication skills, friendly and professional demeanor
• Ability to build rapport with consumers
• Basic computer skills
• Must be able to multi-task
• Reliable transportation

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.