Job Description

ESSENTIAL JOB FUNCTIONS:

• Responding to inquiries and requests for information.
• Processing exemptions and conducting data entry tasks.
• Reviewing various recorded documents, such as online deed records, pertaining to property ownership.
• Updating and managing mailing addresses.
• Printing and scanning paper documents.
• Maintaining both alpha and numeric filing systems.
• Fulfilling receptionist duties as necessary.
• Meeting minimum accuracy and productivity standards.
• Executing tasks effectively in high-pressure situations while interacting with the public.
• Identifying and safeguarding confidential information.
• Operating standard office equipment proficiently.
• Performing additional duties as assigned.
• Addressing taxpayer inquiries efficiently via phone or in-person.

KNOWLEDGE & ABILITIES:

• Must be fluent in Spanish
• Excellent written and oral communication skills
• Proficient in practical mathematics and grammar
• Accurate Data Entry skills equivalent to typing 45 wpm
• Knowledge of Microsoft Word and Excel desirable
• Work experience in mortgage lending, property management or other related field desirable
• Must be authorized to work in the U.S.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.