BUSINESS OFFICE LEAD

Hours- Full-Time

JOB DESCRIPTION:

The Business Office Lead assists the Director in managing the operations of the Business Office and ensures compliance with established business office practices. This position is responsible for coordinating timely billing, posting payments and adjustments, and monitoring outstanding accounts.

Del Amo Behavioral Health System, a subsidiary of UHS,offers a safe and compassionate environment for individuals looking for hope and healing from emotional, psychiatric and addiction issues.

Del Amo Behavioral Health offers a wide range of options, including inpatient, outpatient and specialty programs that includes children, adolescents, adults and seniors. Whether addressing the needs of adults, adolescents or children, we are committed to providing our patients with treatment to help them find recovery that endures. Our patients receive the same quality treatment from our thoughtful and compassionate team no matter the level of care.

Learn more and apply today by visiting our website at: www.delamohospital.com

Benefit Highlights:

• Challenging and rewarding work enviornment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300 Subsidiaries!
• More information available on our Beneftis Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washingon, D.C., Puerto Rico and the United Kingdom. www.uhs.com

JOB REQUIREMENTS:

Education: High School Graduate or Equivalent required

Experience: Significant experience in a hospital business office as a biller/collector required.

KNOWLEDGE/SKILLS:  

1. Effective telephone techniques and listening skills
2. Working knowledge of insurance terms, reimbursement procedures, medical terminology and hospital services, rates and policies relating to collection activities
3. Good verbal and written communication
4. Must be able to perform assignments with minimal
5. Must be able to perform concentrated/complex mental activity with frequent involvement in complex/highly technical
6. Must be able to work successfully under highly stressful conditions.
7. Must be able to make sound, independent judgments based on scientific/ethical principles.
8. Must be able to comprehend and perform oral and written instructions and procedures.
9. Must be able to collaborate with other multidisciplinary team members in an appropriate
10. Must be capable of adapting to varying workloads and work assignments on a constant
11. Must have effective comprehensive reading skills and strong communication skills--both written and verbal.
12. Must possess a valid California Driver’s License in order to drive hospital vehicles or go on hospital business.

MINIMUM REQUIREMENTS OF THE POSITON:

• Must be able to demonstrate special training, knowledge and skills specific to job specific competency within the first three (3) months of hire
• Must complete all required mandatory in-services
• Must be tested for Tuberculosis with a PPD skin test or chest x-ray upon hire; PPD skin test required annually or chest x-ray tri-annually

JOB DUTIES:

1. Knowledgeable of all payers and billing/payment
2. Knowledgeable of collections procedures and
3. Consistently receives and processes accounts receivable checks and other mail on day
4. Always follows established procedures in recording cash payments received and preparing
5. Consistently processes accounts receivable checks in an organized and effective manner according to established procedures and applies all payments to appropriate accounts without
6. Always exercises care in handling cash and consistently follows established
7. Always investigates and resolves any patient charge or other account discrepancies within one (1) day of reviewing
8. Regularly challenges the efficiency and effectiveness of the account review and bill processing work methods and procedures; prepares and communicates recommended revision to the Business Office Director.
9. Consistently applies appropriate procedures and formulas in preparing billing statements, computing late charges and forwarding overdue
10. Always ensures the accuracy and completeness of billing
11. Reviews all department billing policies and procedures annually to maintain current knowledge level and proficiency in the department’s operating
12. Regularly reviews legislation effective to all third party reimbursement to remain aware of any pertinent changes in allowances or
13. Demonstrates understanding of utilization review systems including eligibility, authorization, benefits and
14. Demonstrates proficiency in automated systems including PC operation, Facsimile machines, and internet
15. Demonstrates and is knowledgeable of the following policies and procedures for disaster and alarm response: a) Who to call; b) Checklist; c) Fire Department notification; d) House Supervisor notification; and e) Triage

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcment. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsoliciated calls from recruiters.