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Medical Office Administrator
$62k-81k (estimate)
Full Time | Medical Technology 2 Weeks Ago
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Prosthetic & Orthotic Group is Hiring a Medical Office Administrator Near Torrance, CA

The role of the Front Office Administrator is to provide exceptional service to patients and customers while providing outstanding support to practitioners. The Office Administrator ensures that patient needs and visit expectations are met at check-in and check-out. This position is responsible for ensuring the smooth operations in the fast paced environment of the clinic with the goal of a positive patient experience with every encounter. The ideal candidate is someone who is professional, able to multi-task, and has great customer service skills.
The Office Administrator will be responsible for following-up on work-in-progress and insurance authorization for patients.
Duties and responsibilities
  • Greets and assists patients, scheduling appointments, maintaining records and accounts.
  • Requests authorizations, enters demographics and verifies patient insurance information prior to initial appointment.
  • Obtains authorizations, standard written orders (SWO), and medical records.
  • Works with all insurance portals.
  • Prepare a financial responsibility statement for patients.
  • Review all paperwork for compliance prior to sending claims to billing.
  • Coordinates with office staff to ensure a positive patient and waiting room experience.
  • Reviews patient paperwork at check-out and facilitates post visit follow-up appointments.
  • Answers telephones, forwards messages, manages faxes, makes copies and scans as needed.
  • Contributes to the team effort by accomplishing related tasks as needed.
Required skills and qualifications
  • High School Diploma or GED with a minimum of 2 years experience in a medical office; orthopedic experience preferred.
  • Demonstrated knowledge and experience working with an Electronic Medical Record (EMR).
  • Ability to prioritize tasks and work independently as Practitioners are not in the office daily.
  • Able to perform basic mathematics for payment calculation.
  • Experience with Word and Excel.
  • Bi-lingual in Spanish and English preferred.
Prosthetic and Orthotic Group cannot sponsor a work visa or accommodate transferring a current work visa from another employer presently.
Who we are
At Prosthetic and Orthotic Group our goal is to provide the highest quality service to our patients. We utilize state-of-the-art technology and modern clinical practices in order to exceed our patient's goals. Delivering personalized cost-effective care ensures our patients reach optimum independence.We developed a company which focuses on issues that are important to our employees: family, education, and monetary rewards. We strive to provide a work environment in line with the ethics and values of one’s personal life. Prosthetic & Orthotic Group is not only a great place to work, but also to grow as a person. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Medical Technology

SALARY

$62k-81k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

06/16/2024

WEBSITE

po-group.com

HEADQUARTERS

Signal Hill, CA

SIZE

<25

INDUSTRY

Medical Technology

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Prosthetic & Orthotic Group
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