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City of Industry, CA | Full Time
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UFC GYM
City of Industry, CA | Full Time
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SURF CITY NISSAN
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Front Desk Attendant
UFC GYM City of Industry, CA
$31k-41k (estimate)
Full Time | Sports & Recreation 1 Month Ago
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UFC GYM is Hiring a Front Desk Attendant Near City of Industry, CA

The Front Desk Representative is the first line of contact for members and guests. They deliver the Ultimate Service Promise by providing superior customer service while assisting members with purchases and directing membership inquiries.
ESSENTIAL DUTIES & RESPONSIBILITIES: 
Front Desk Customer Service  
  • Warmly greets members and guests as they enter and leave the club. 
  • Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and to the right department or individuals. 
  • Checks in members and verifies membership; signs up members for group fit or ultimate classes. 
  • Registers prospective members and directs them to the membership department. 
  • Addresses members’ questions or direct them to the appropriate individual for better assistance. 
  • Sells supplements, apparel and other UFC GYM retail items to members. 
  • Rings up purchases on the POS system and provides accurate change. 
  • Maintains a professional image and behavior at all times- avoids eating, sitting, reading, internet surfing, using a personal cell phone or other activities which are not work related. 
  • Responds professionally to requests and inquiries from guests, members, and staff. 
  • Provides information to members regarding special club events. 
  • Immediately reports or escalates to management any unsafe conditions or emergency situations. 
Administrative  
  • Keeps front desk and lobby neat and clean at all times. 
  • Performs opening and closing procedures for the front desk, as assigned. 
  • Attends monthly meetings or other scheduled meetings. 
  • Assist with inventory or product pricing, as needed. 
  • Calls all past due members regarding late dues and down payments. 
ORGANIZATION RELATIONSHIPS: The Front Desk Representative reports to the Front Desk Lead and Operations Manager. This position may interact with all levels of management and staff within Corporate and Field offices, in the clubs, and within the Front Desk Representative team. 
REQUIRED QUALIFICATIONS:  
1) Knowledge, skills & abilities: 
  • Must be energetic and possess a very friendly, outgoing personality and positive attitude 
  • Possess strong interpersonal and communication skills, including telephone etiquette 
  • Possess a strong customer service focus 
  • Understands and follows oral and written instructions 
  • Able to multi-task and perform tasks with accuracy and attention to detail 
  • Must be a team player and possess a can-do attitude 
  • Adhere to meal and rest break periods and must clock in and out for all shift times 
2) Minimum certifications/educational level: 
  1. High school diploma or GED required. 
  2. Current CPR/AED certification 
3) Minimum experience: 
  1. Must have 6 months’ customer service experience in health club, retail, hospitality or food service industry 
  2. Experience with multiple phone lines preferred 
  3. Basic computer skills 
4) Physical Requirements:
  • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl
  • Occasionally lift and/or move up to 25 pounds 
  • Ability to stand and remain on your feet for a full shift 
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. 
 
Base compensation may vary based on location, skills and other related factors.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Sports & Recreation

SALARY

$31k-41k (estimate)

POST DATE

04/04/2023

EXPIRATION DATE

05/18/2024

WEBSITE

ufcgym.com

HEADQUARTERS

NEWPORT BEACH, CA

SIZE

200 - 500

FOUNDED

2021

TYPE

Product/Brand/Service

CEO

ADAM SEDLACK

REVENUE

$200M - $500M

INDUSTRY

Sports & Recreation

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About UFC GYM

UFC Gym is a fitness center that offers physical training classes for individuals and groups.

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The following is the career advancement route for Front Desk Attendant positions, which can be used as a reference in future career path planning. As a Front Desk Attendant, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Attendant. You can explore the career advancement for a Front Desk Attendant below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Attendant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Attendant jobs

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Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.

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Proven experience as front desk representative, agent or relevant position.

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