516 Administrative Support Assistant (OA) (12 Month Roster) Jobs in Charlotte, NC
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Administrative Support Assistant (OA) (12 Month Roster)
$46k-58k (estimate)
Full Time
1 Month Ago
U.S. Department of the Treasury is Hiring an Administrative Support Assistant (OA) (12 Month Roster) Near Charlotte, NC
SummaryClick on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
Learn more about this agency
This job is open to
Clarification from the agency
Open to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employees
Duties
WHAT IS THE APPEALS DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Vacancies will be filled in the following specialty areas: Office of Appeals Shared Administrative Support
42 Vacancies- Will be filled in any Appeals location listed within this announcement.
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Analyzes proposed and existing Office procedures and directives for conformance to existing policy and procedures, for clarity, to avoid duplication or conflict with other issuances, and to recommend appropriate corrective action. Assures an understanding of the Area Directors' view on various problems and work situations not requiring a comprehensive technical knowledge of Appeals issues. Reviews and identifies trends that affect administrative operations for the Organization and recommends new or changed procedures to resolve potential or existing problems.
Supports operational reviews and special projects carried out by the Directors. Gathers requested information and statistics; researches a variety of issues; summarizes and assembles data and provides necessary supporting documentation for correspondence and/or reports for the Area Directors' use.
Develops, installs and maintains systems for control of the location, arrangement, access to, and use of files (electronics and paper); for maintenance, transfer, and disposition of records; for development of reference indices; and for provision of similar or related services.
Maintains confidential files required by the Area Directors and other administrative and general files in the office. Prepares and reviews a number of highly confidential and sensitive documents. Prepares and maintains recurring and ad hoc reports using prescribed formats and sources of information applicable to the program.
RequirementsConditions of Employment
Standard Position Descriptions (spd)PD21016
Visit the IRS SPD Library to access the position descriptions.
SPECIALIZED EXPERIENCE: GS-7 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes providing office administrative support, such as gathering and analyzing information to present to management, preparing correspondence, maintaining a calendar and writing meeting agenda/meeting notes for support services. Experience giving presentations at group meetings on new clerical/technical office procedures. Experience in problem solving by analyzing facts and recommending solutions to management. Experience in communicating effectively both orally and in writing.
AND
Typing Proficiency: Candidates must meet the typing proficiency and office automation skills, as well as the experience and/or education required for this position.
AND
MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.
AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
For more information on qualifications please refer to OPM's Qualifications Standards.
Education
A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.
Additional information
This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 12/26/2023; 3/26/2024; 6/26/2024; 9/26/2024. This announcement may be amended to include additional cut-off dates within the 12 month period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants in the highest quality group who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cutoff date who place in the highest quality group will be considered next. Selections from this announcement may be made no later than (NLT) 12/26/2024.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Referral: A category-like rating (Quality Group) will be used to rate, rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified and Qualified.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority.
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 09/26/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 09/26/2024.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12233717
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Agency contact information
(ERC) Employee Resource Center
Phone 866-743-5748 Website https://irsgov.sharepoint.com/sites/EmployeeResources/SitePages/ERC-Help-Desk.aspx
Address Appeals - Shared Team Administrative Redact Support
1111 Constitution Ave NW
Washington, DC 20224
US
Learn more about this agency
Next steps
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Share
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/765518200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
Learn more about this agency
This job is open to
- Internal to an agency
- Career transition (CTAP, ICTAP, RPL)
Clarification from the agency
Open to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employees
Duties
WHAT IS THE APPEALS DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Vacancies will be filled in the following specialty areas: Office of Appeals Shared Administrative Support
42 Vacancies- Will be filled in any Appeals location listed within this announcement.
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Analyzes proposed and existing Office procedures and directives for conformance to existing policy and procedures, for clarity, to avoid duplication or conflict with other issuances, and to recommend appropriate corrective action. Assures an understanding of the Area Directors' view on various problems and work situations not requiring a comprehensive technical knowledge of Appeals issues. Reviews and identifies trends that affect administrative operations for the Organization and recommends new or changed procedures to resolve potential or existing problems.
Supports operational reviews and special projects carried out by the Directors. Gathers requested information and statistics; researches a variety of issues; summarizes and assembles data and provides necessary supporting documentation for correspondence and/or reports for the Area Directors' use.
Develops, installs and maintains systems for control of the location, arrangement, access to, and use of files (electronics and paper); for maintenance, transfer, and disposition of records; for development of reference indices; and for provision of similar or related services.
Maintains confidential files required by the Area Directors and other administrative and general files in the office. Prepares and reviews a number of highly confidential and sensitive documents. Prepares and maintains recurring and ad hoc reports using prescribed formats and sources of information applicable to the program.
RequirementsConditions of Employment
Standard Position Descriptions (spd)PD21016
Visit the IRS SPD Library to access the position descriptions.
- Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
- Obtain and use a Government-issued charge card for business-related travel.
SPECIALIZED EXPERIENCE: GS-7 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes providing office administrative support, such as gathering and analyzing information to present to management, preparing correspondence, maintaining a calendar and writing meeting agenda/meeting notes for support services. Experience giving presentations at group meetings on new clerical/technical office procedures. Experience in problem solving by analyzing facts and recommending solutions to management. Experience in communicating effectively both orally and in writing.
AND
Typing Proficiency: Candidates must meet the typing proficiency and office automation skills, as well as the experience and/or education required for this position.
AND
MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.
AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
For more information on qualifications please refer to OPM's Qualifications Standards.
Education
A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.
Additional information
- We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
- The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
- This is a Non Bargaining unit position.
- Tour of Duty: Monday-Friday 8:00am- 4:30pm
- Alternative work schedule, staggered work hours or telework may be available.
- Relocation expenses - NO
- Occasional Travel may be required, 1 to 5 nights per month.
This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 12/26/2023; 3/26/2024; 6/26/2024; 9/26/2024. This announcement may be amended to include additional cut-off dates within the 12 month period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants in the highest quality group who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cutoff date who place in the highest quality group will be considered next. Selections from this announcement may be made no later than (NLT) 12/26/2024.
- Benefits
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Data Analysis
- Oral Communication
- Problem Solving
- Writing
Referral: A category-like rating (Quality Group) will be used to rate, rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified and Qualified.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority.
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
- Online Application - Questionnaire responses
- Education - See Education Section above
- Performance Appraisal/Awards - You MUST submit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
- Registration/License (if applicable) - active, current registration/license
- IRS Reassignment Preference Program (RPP) (if applicable) - You MUST meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
- Career Transition Assistance Plan (CTAP) (if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP). If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 09/26/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 09/26/2024.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12233717
- To begin the application process, click the "Apply Online" button.
- You will be re-directed to USASTAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 09/26/2024.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Agency contact information
(ERC) Employee Resource Center
Phone 866-743-5748 Website https://irsgov.sharepoint.com/sites/EmployeeResources/SitePages/ERC-Help-Desk.aspx
Address Appeals - Shared Team Administrative Redact Support
1111 Constitution Ave NW
Washington, DC 20224
US
Learn more about this agency
Next steps
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Share
- Accepting applications
- Open & closing dates
- Salary
- Pay scale & grade
- Remote job
- Telework eligible
- Travel Required
- Relocation expenses reimbursed
- Appointment type
- Work schedule
- Service
- Promotion potential
- Job family (Series)
- Supervisory status
- Security clearance
- Drug test
- Position sensitivity and risk
- Trust determination process
- Announcement number
- Control number
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/765518200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Job Summary
JOB TYPE
Full Time
SALARY
$46k-58k (estimate)
POST DATE
05/21/2024
EXPIRATION DATE
07/14/2024
WEBSITE
treasury.gov
HEADQUARTERS
Washington, DC
SIZE
>50,000
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The job skills required for Administrative Support Assistant (OA) (12 Month Roster) include Administrative Support, Problem Solving, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be an Administrative Support Assistant (OA) (12 Month Roster). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Administrative Support Assistant (OA) (12 Month Roster). Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Administrative Support Assistant (OA) (12 Month Roster) positions, which can be used as a reference in future career path planning. As an Administrative Support Assistant (OA) (12 Month Roster), it can be promoted into senior positions as an Administrative Assistant II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Administrative Support Assistant (OA) (12 Month Roster). You can explore the career advancement for an Administrative Support Assistant (OA) (12 Month Roster) below and select your interested title to get hiring information.
If you are interested in becoming an Administrative Support Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Administrative Support Assistant for your reference.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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