5535 Albemarle Rd, Charlotte, NC 28212
Telephone: (704) 376-1600 t* Fax: (704) 376-8627
*

POSITION NOTICE
Full Time
Administrative Support Specialist
*_Family Support and Health Care Program
_*

Posted May 2022: Open Until Filled

Charlotte Center for Legal Advocacy, non-profit provider of civil legal assistance to low-
income persons in Charlotte region, seeks a full-time Administrative Support Specialist to
support its Family Support and Health Care Program, including its Legal Work, Outreach, Health
Care Navigator Project, and N.C. Medicaid Ombudsman Program.

FSHCP Administrative Support Specialist will:

• Create and modify documents in Excel, Word and other software;

• Request and review medical records;

• Perform general office tasks including copying, scanning, data entry, sorting mail, etc.

• Assist attorneys and paralegals with correspondence and maintaining case files;

• Other tasks as assigned.

Qualifications

• Two-year or four-year college degree, undergraduates working towards completion of

such degrees, or equivalent training or experience;

• Spanish proficiency is preferred;

• Experience working with low-income communities preferably at a non-profit or

community-based organization within a multi-ethnic/multi-cultural environment preferred;

• Experience with public benefits eligibility and/or work experience in the health care

industry preferred;

• Proficiency in MS Office, including Word, Excel, Power Point and Adobe PDF

professional;

• Ability to work independently and in a team environment; and

• Ability to effectively collaborate with co-workers and clients in virtual and in-person

settings.

General Requirements

• Access to a reliable car with car insurance and a valid driver’s license preferred;

• Able to work nights and/or weekends as needed;

• Possess socio-economic and cultural sensitivity and ability to communicate with persons

in crisis or under stress; and

• Ability to multi-task and interact well with professionals, clients, and others.

Start Date
Position available beginning June 1, 2022.

Classification
This is a full-time salary non-exempt position. Charlotte Center for Legal Advocacy offers a
generous leave and benefits package and a flexible hybrid work schedule. Full time, annual

salary $32,700 (depending on experience).

To Apply send all of the following:
(1) a detailed letter explaining your qualifications for and interest in this specific position and
organization, describe qualifications for this program, experience with low-income individuals,
Spanish language proficiency, full or part-time interest and availability, and other relevant
information;
(2) a resume;
(3) a writing sample; and
(4) names and telephone numbers of three references to: Administrative Manager, Charlotte
Center for Legal Advocacy, by email to careers@charlottelegaladvocacy.org or by mail to P. O.
Box 25558 Charlotte, NC 28229, email is preferred. Form letters and inquiries not containing
this information will not be considered. If you need accommodations for the application process
or any aspect of this position, please contact careers@charlottelegaladvocacy.org or NyJhera
Evans at (980)-202-7316.

Charlotte Center for Legal Advocacy is an equal opportunity employer.
*_Veterans, women, minorities, and disabled persons are encouraged to apply.
_*

MISSION. The mission of the Charlotte Center for Legal Advocacy Family Support and Health
Care Program is to ensure that low-income children, the elderly, disabled persons, veterans,
immigrants, and their families have access to health care and public services.

CASE TYPES. The major problems or issues addressed by this program are access to:

• Medicaid * Medicare
• Children’s Health Insurance Program * Food Stamps
• Supplemental Security Income * Social Security
• VA Disability Compensation and Pension * Child support enforcement services
• Military Discharge Upgrades * Childcare subsidies
• Work First Family Assistance * Emergency assistance
• Mental health services * Benefit diversion
• Quality nursing and rest home care * Employment supportive services

GOALS AND OBJECTIVES. This program focuses on the following issues:

1) Access to quality health care for children and their parents in low and moderate-income
families through Medicaid, the Children’s Health Insurance Program, and ACA health
insurance coverage.
2) Improving health care and income support for veterans, individuals with disabilities, and
seniors, with a focus on issues involving Social Security, SSI, Medicaid, Medicare, VA
benefits, and on improving behavioral health services, care in nursing and rest homes,
access to community-based care, services to the HIV-positive population, and managed
care.
3) Addressing the racial and ethnic biases of public agency policies and practices, including
addressing language barriers and other barriers which disproportionately affect people of
color.
4) Assisting low-income families and individuals in obtaining other public assistance and
services they need, including SNAP, TANF, child support enforcement, childcare
assistance, and other services.
Program representation is designed both to obtain specific relief for the individuals and families
who contact the program for assistance, and also to utilize systemic advocacy strategies to
change the rules, procedures, and practices of federal and state agencies to ensure access to
health care and public services for all affected persons. Measured outcomes will show the
number of persons assisted and the dollar value of benefits or services obtained.

Location: Charlotte,North Carolina 28212, Charlotte, NC 28212

Job Types: Full-time, Part-time

Pay: $32,700.00 per year