Overview
Accepting applications
Open & closing dates
05/13/2024 to 05/24/2024
Salary
$99,200 - $153,354 per year
Pay scale & grade
GS 12 - 13
Location
2 vacancies in the following location:
Washington, DC
2 vacancies
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - Occasional domestic or foreign travel may be required.
Relocation expenses reimbursed
Yes—Relocation expenses may be reimbursed.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13
Job family (Series)
2210 Information Technology Management
Supervisory status
No
Security clearance
Top Secret
Drug test
Yes
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Trust determination process
National security
Announcement number
CA-2024-0180
Control number
790814900
Summary
This position is located in the Bureau of Consular Affairs, Office of Consular Systems and Technology, Service Strategy and Service Transition Division (CA/CST/ST).
This serves as public notice for the use of OPM's Direct Hire Authority. Applicants who meet the qualification requirements will be forwarded to the selecting official for consideration. We may select from this announcement or any other source to fill one or more vacancies.
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This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
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Duties
Develops, customizes, and/or acquires applications software programs and tests, debugs, and maintains an assigned suite of software programs.
Conducts analyses of technical requirements for systems and services in the assignment area that often cross organizational lines and combine two or more discrete IT functions.
Develops Consular Affairs policies and methods to facilitate the security of and integrity of consular data, including the implementation and integration of multiple cybersecurity products to ensure the proper auditing of data access and use.
Coordinates the technical planning, design, development, testing, implementation, and management of internet/intranet activities associated with the administration of the assigned websites, including both front-end and back-end development.
Serves as web developer/administrator for one or more Consular Affairs websites.
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Requirements
Conditions of Employment
U.S. Citizenship is required.
Incumbent will be subject to random drug testing.
Must be able to obtain and maintain a Top Secret security clearance.
Annual Confidential Financial Disclosure required within first 30 days.
Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
Qualifications
Applicants must meet all the qualification requirements described below by the closing date of this announcement.
Applicants applying for the GS-12 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
Attention to Detail - Exercises direct accountability for analyzing and refining systems requirements.
Customer Service - Working with customers to test applications
Oral Communication - Articulates and communicates to contractor project managers, the assignment, project, or problem to be solved, actionable events, milestones, deadlines and timeframes for completion
Problem Solving - Ensuring the rigorous application of information security/information assurance policies
AND Have at least 1 full year of specialized experience equivalent to the GS-11 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
Experience with highly complex technical problems and critical IT issues.
Experience with the Enterprise Change Management process.
Experience with monitoring customer IT requests.
Experience with integrating IT programs and services.
Experience with managing projects from end-to-end.
NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
There is no substitute of education for specialized experience for the GS-12 position.
Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
Attention to Detail - Leads the identification and application of data security requirements
Customer Service - Oversees the planning, implementation, and administration of secure workstations
Oral Communication - Advises and assists other IT Specialists
Problem Solving - Serves as a Subject Matter Expert in data management and cybersecurity
AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
Experience with highly complex technical problems and critical IT issues.
Experience with the Enterprise Change Management process.
Experience with DevOps automation for systems.
Experience with Continuous Integration/Continuous Deployment (CI/CD), project management, and ticketing tools.
Experience with managing large-scale Information Technology (IT) contracts, programs, or services.
NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
There is no substitute of education for specialized experience for the GS-13 position.
Education
Education requirements do not apply to this vacancy announcement.
Additional information

• For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
• If eligible, telework agreements may be permitted with supervisory approval.
• Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Bureau/Office listed on this announcement for approximately 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

Benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Under the provisions of the Direct-Hire Authority, veterans' preference and traditional rating and ranking of applications does not apply. For this announcement, all applicants will be assessed to determine if they meet the qualifications for this position, specifically the education, specialized experience, and knowledge, skills, and abilities (KSAs) necessary to perform the work of the position. All applications that meet the required qualifications will be referred to the selecting official in the order in which the applications were received.
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity.
Your qualifications will be evaluated on the following KSAs and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
Knowledge of information technology life cycle management concepts
Knowledge of computer systems and software to enhance strategic and tactical planning
Skill in IT Management and Enterprise Architecture
Knowledge of network servers
Knowledge of information technology performance measures
Ability to manage IT assets and resources
Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be well qualified for the position to receive consideration for selection priority. Candidates are considered well qualified if their knowledge, skills, and abilities (KSAs) exceed the minimum qualifications described in the announcement.
You may preview questions for this vacancy.
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Required Documents
All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.
2. Veterans' Preference Documentation, if applicable. Veterans’ preference does not apply to this vacancy. Any supporting documentation received from veterans will be retained to document veteran’s status for appointment purposes, if selected.
To claim 5-point preference, submit a copy of your DD-214 Certificate of Release or Discharge from Active Duty.
To claim 10-point preference, submit all required documentation outlined on the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your application will be reviewed for 5-point preference.
To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 and all required documentation listed on the SF-15 to support your claim.
To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documentation showing that your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.
For all preference claims:
DD-214 Member 4 copies are preferred and must show the dates of service, type of discharge, and any qualifying service campaign medals.
For more veterans’ preference information, visit the USAJOBS Help Center.
3. ICTAP/CTAP documentation, if applicable. Visit our agency’s ICTAP and CTAP sites for required documentation.
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How to Apply
Prepare your application in USAJOBS
To start your application, click Apply and we’ll walk you through the process to attach a resume and any required documents.
During the application process you can review, edit, delete, and update your information. We’ll automatically save your progress as you go, so you won’t lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.
STEP 3: Complete the online assessment questions.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.
To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency’s Civil Service selection process site.
Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET
Alternate Application Procedures
If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.