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Walmart
Walmart
Bloomington, IL | Full Time
$35k-44k (estimate)
4 Days Ago
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Bloomington, IL | Full Time
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Customer Service Representative
Walmart
Walmart Bloomington, IL
Apply
$35k-44k (estimate)
Full Time 4 Days Ago
Save

Walmart is Hiring a Customer Service Representative Near Bloomington, IL

**Job Title: Customer Service Representative (Walmart)**

**Job Summary:**

As a Customer Service Representative at Walmart, you will play a vital role in ensuring exceptional customer experiences within our retail environment. You will serve as the frontline contact for customers, providing assistance, resolving issues, and delivering outstanding service. Your responsibilities may include, but are not limited to:

1. Greeting and welcoming customers as they enter the store.

2. Assisting customers with inquiries, product information, and locating items within the store.

3. Processing transactions accurately and efficiently using cash registers or electronic systems.

4. Handling returns, exchanges, and refunds according to company policies.

5. Resolving customer complaints or concerns in a timely and professional manner.

6. Maintaining a clean and organized workspace, including checkout lanes and customer service desks.

7. Collaborating with team members to ensure smooth store operations and excellent customer service.

8. Upholding Walmart’s values and policies while interacting with customers and colleagues.

9. Participating in ongoing training and development to enhance your skills and knowledge.

10. Adhering to safety procedures and regulations to ensure a secure environment for both customers and employees.

**Requirements:**

- High school diploma or equivalent.

- Previous experience in customer service, retail, or a related field is preferred.

- Strong communication and interpersonal skills.

- Ability to multitask and work in a fast-paced environment.

- Excellent problem-solving abilities.

- Flexibility to work varying shifts, including evenings, weekends, and holidays.

- Familiarity with cash handling procedures and basic math skills.

- Commitment to providing exceptional service to every customer.

Joining the Walmart team as a Customer Service Representative offers the opportunity to engage with diverse customers, develop valuable skills, and contribute to the success of one of the world’s largest retailers. If you’re passionate about serving others and thrive in a dynamic retail environment, we encourage you to apply and become part of our team.

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

05/12/2024

WEBSITE

walmart.com

HEADQUARTERS

SLIDELL, LA

SIZE

>50,000

FOUNDED

2006

CEO

JANE TIDWELL

REVENUE

<$5M

INDUSTRY

Retail

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About Walmart

Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the worlds biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, were reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands (Sam's Club, Jet.com, Hayneedle, Modcloth, Moosejaw and many more!), youll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions ... meet purpose. Join our family and build a career youre proud of. More
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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