36 Member Service Representative Jobs in Bloomington, IL
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Illinois State Credit Union is Hiring a Member Service Representative Near Bloomington, IL
Illinois State Credit Union is a member-owned financial institution committed to providing superior financial services to our communities. We strive to create meaningful relationships with our members and employees alike.
We are seeking a motivated and customer-oriented individual to join our team as a Member Service Representative. As a Member Service Representative, you will be the face of our credit union, responsible for providing exceptional service to our members while efficiently processing transactions. This role involves actively offering solutions to members to enhance their financial wellbeing. This is an excellent opportunity for someone looking to start their career in the financial industry.
Key Responsibilities:
- Perform member transactions and respond to member inquiries with efficiency and friendliness while ensuring accuracy and member privacy.
- Offer credit union solutions to members to enhance their financial wellbeing and relationship with the credit union.
- Resolve member account discrepancies and complaints with critical thinking and problem-solving skills.
- Maintain and professional and courteous attitude with fellow employees, management, and members.
- Foster a collaborative work environment built on inclusiveness.
- Adhere to all security and compliance procedures to safeguard credit union assets.
Qualifications:
- High school diploma or equivalent; educational background in finance is beneficial but not required.
- Strong interpersonal and communication skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Previous customer service experience preferred.
- Willingness to learn and adapt to new processes and technologies.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Weekends as needed
Experience:
- Customer service: 2 years (Required)
Ability to Relocate:
- Bloomington, IL: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$34k-41k (estimate)
03/24/2024
05/08/2024
iitsmycreditunion.org
Normal, IL
50 - 100
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The job skills required for Member Service Representative include Customer Service, Problem Solving, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
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