The Guest Service Representative (GSR) is responsible for delighting Thorntons’ Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food-safe environment, and supporting store goals and initiatives. Essential Job Functions (Responsible to). Believe in Zer...
The Seasonal Worker is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives. Essential Job Functions (RESPONSIBLE TO). Delivers guest service with a “how may I help you” attitude. Looks for opportunities to delight guests and follows instructions from store management. Ring all sales as discussed in the operations procedures. Assure proper sale and accou...
The Store Manager (SM) of a Thorntons’ Convenience Store is responsible for managing all aspects of the business, under the supervision of the General Manager (GM), to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience, teaching and demonstrating core values, and supporting the GM in achieving store goals and initiatives. The SM assists the GM in maintaining a Staffed, Stable & Scheduled environ...
