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Field service representative
Veolia WTS Bloomington, IL
$63k-77k (estimate)
Full Time 1 Week Ago
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Veolia WTS is Hiring a Field service representative Near Bloomington, IL

Job Description

Ready to make a splash in water treatment? At Veolia, we're on a mission to create a cleaner, more sustainable world by helping cities and industries efficiently manage their resources.

We take immense pride in our diverse and inclusive team, celebrating the valuable contributions of individuals from all walks of life.

We welcome diverse applicants to fuel our success, especially those interested in applying their expertise and problem-solving skills to our on-site technical roles!

Veolia's Chemical & Monitoring Solutions (CMS) division is seeking a Field Service Representative (FSR) to join our team.

As the FSR, you'll become an integral part of Veolia Water Technologies & Solutions (WTS), a global frontrunner in water recovery, treatment, and reuse.

You'll be responsible for delivering top-notch on-site technical customer service, including conducting chemical tests, maintaining chemical feed and control equipment, managing chemical inventories, providing technical recommendations, and compiling detailed service reports.

Your contribution will support Veolia’s commitment to delivering sustainable water solutions across diverse applications such as food and beverage, municipal water, microelectronics, and heavy industrial wastewater treatment, underlining your critical role in achieving our mission to resource the world.

Location : This position can be located in Peoria, Bloomington, Decatur or Lincoln area.

Here is what this opportunity will offer you :

Impactful Work and Professional Development : Leverage your expertise and education to positively impact the planet's resources and elevate your skills and career through our superior technical training, designed to foster long-term expertise.

Competitive Compensation and Benefits : Enjoy competitive pay complemented by a comprehensive benefits package from day one, including health and dental benefits, in a culture that prioritizes safety and inclusivity for all employees.

Flexibility and Perks : Benefit from the autonomy to work from home and manage your workload effectively, along with the personal use of a company vehicle, with gas expenses covered, enhancing your work-life balance.

Key Responsibilities :

Equipment Installation and Maintenance : Install and service chemical feed and water treatment equipment, perform water analysis, collect samples, troubleshoot and repair pumps, instruments, and control panels, and conduct preventative maintenance on chemical feed pumps, controllers, and instrumentation at designated customer sites.

Technical Consulting and Support : Act as a technical consultant and liaison with customer management and technical counterparts, providing essential service and support.

Offer knowledge and support to account managers on the company’s newest technologies for digitization and chemical feed and control solutions, including training and information sessions.

Operational Excellence and Resource Management : Ensure the operational integrity and excellence of water treatment systems through meticulous calibration of feed pumps and controllers, maintenance of feed rate charts and log sheets, and management of inventory for spare parts, reagents, sample containers, and shipment containers for both routine and special sampling and analysis.

Qualifications

Core Qualifications :

Professional Experience and Education : At least 2 years of experience in a laboratory, plant-site (e.g., steel, refining), or maintenance role, with a high-school diploma or other degree in chemical studies or related field preferred.

Demonstrates familiarity with water treatment processing.

Interpersonal and Analytical Skills : Possesses strong communication and interpersonal skills, with a customer service and results-oriented approach, complemented by robust analytical skills and business acumen.

A team player who is also capable of working independently with minimal supervision after proper training.

Technical Proficiency and Mathematical Skills : Able to read and interpret instruction and safety manuals, with hands-on and proactive working style.

Exhibits solid mathematical skills, capable of performing math operations in all units of measure, including whole numbers, fractions, decimals, ratios, and percentages.

We are proud of our diverse and inclusive team, and are committed to continuing to foster a work environment that celebrates and values diversity.

We believe that the diverse perspectives and experiences brought by our team members contribute to our success and drive innovation.

Come be part of something special - start your journey today!

Additional Information

All your information will be kept confidential according to EEO guidelines.

Last updated : 2024-05-01

Job Summary

JOB TYPE

Full Time

SALARY

$63k-77k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/14/2024

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The job skills required for Field service representative include Field Service, Customer Service, Preventative Maintenance, Problem Solving, Analysis, Calibration, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field service representative positions, which can be used as a reference in future career path planning. As a Field service representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service representative. You can explore the career advancement for a Field service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

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Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

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Step 3: View the best colleges and universities for Field Service Representative.

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