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We're looking for an enthusiastic Technical Support Engineer to join our growing End-user Services team. Your role manages service tickets, facilitating new hire onboarding, providing onsite technical support, deploying assets, maintaining AV systems, and offering support for live events, including our company-wide All Hands. You are someone who wants to contribute to the growth of our Enterprise Infrastructure and Operations organization while delivering excellent customer service with a friendly and diligent approach. You will report to the Senior Manager, End-user Services. This role is based in our San Francisco office and requires presence at least three times a week.
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.
Job ID: TW8454
LI-Remote #RemoteFriendly
Full Time
Software & Cloud Computing
$82k-105k (estimate)
05/01/2024
07/10/2024
twitch.tv
SAN FRANCISCO, CA
1,000 - 3,000
2011
Private
EMMETT SHEAR
$200M - $500M
Software & Cloud Computing
Twitch provides live streaming video platform for gamers.
The job skills required for IT Support Engineer include Technical Support, Troubleshooting, Customer Service, IT Support, Networking, Linux, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Engineer positions, which can be used as a reference in future career path planning. As an IT Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Engineer. You can explore the career advancement for an IT Support Engineer below and select your interested title to get hiring information.