Human Resources and Training Administrator

General Summary

The Director of Human Resources and Training will plan, lead, direct, develop, and coordinate the policies, and activities of the Human Resource (HR) department and Training department, ensuring legal compliance and implementation of the organization’s strategy.

Essential Functions

Human Resources:

• Collaborates with leadership to understand the organization’s objectives and strategy related to staffing, recruiting, and retention.
• Consults with CEO on hiring, discipline, promotion, transfer, and termination decisions.
• Manages the workforce pipeline to ensure the staffing needs of the organization are met.
• Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
• Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance management; and occupational health and safety.
• Identifies staffing and recruiting needs and collaborates with other leaders to develop and execute best practices for hiring and talent management.
• Creates employee payroll and maintains payroll reporting
• Conducts research and analysis of organizational trends.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law; applies this knowledge to communicate changes in policy, practice, and resources to leadership.

Training:

• Create, implement, and maintain a training calendar for the Credit Union.
• Conduct new hire orientation and on-boarding.
• Conduct training classes across all job functions (teller, lender, operations, ,member service, etc).
• Conduct training classes across all areas of compliance (Bank Secrecy Act, US Patriot Act, Member Identification Programs, OFAC, etc).
• Create training programs with subject matter experts (internal and external) customized to the credit union.
• Maintain training programs to keep up-to-date.
• Collaborate with department heads to identify personnel training needs.
• Make recommendations on additional resources/technology needed to improve the effectiveness of training and development efforts to achieve Credit Union objectives.

Administrative & Compliance

• Oversees the development and management of effective HR and Training programs, policies, processes, systems, and services tailored to the organization’s needs and strategy.
• Collaborates with the Credit Union’s internal and external legal counsel as needed.
• Manages the development, implementation, and administration of compensation programs.
• Monitors the effectiveness of existing compensation practices and recommends changes that are cost-effective and consistent with compensation trends and the Credit Union’s objectives.
• Designs creative solutions to specific compensation-related programs and incentive plans.
• Develops techniques for compiling, preparing, and presenting data.
• Oversees the participation in salary surveys and monitors salary survey data to ensure organizational compensation objectives are achieved.
• Ensures compliance with federal, state, and local compensation laws and regulations.
• Investigates new benefits programs, improves existing programs, and supervises and monitors benefits administration.
• Ensure team compliance with the reporting requirements of all governmental & regulatory bodies (e.g., Federal & State regulators, EEOC, etc.)
• Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.

Managing, Mentoring & Coaching

• Leads, manages, mentors, develops, coaches, and motivates team members.
• Creates development plans with all employees, assisting in casting a vision for where they are, where they want to be, and what opportunities need to be addressed.
• Works collaboratively with Branch Managers and other leadership staff to schedule and coordinate trainings, educational workshops, and challenging opportunities for enhanced career growth of team members.
• Conducts annual performance appraisals for assigned team members.
• Ensure regular & effective two-way communication of essential information among all team members.
• Facilitates professional development, training, and certification activities for all staff.

Working Conditions

• Good, with little exposure to noise, extreme temperatures, dust, or other adverse factors.
• Considerable effort and eyestrain from continued checking on the accuracy of all work leaving the department.
• Available to travel to different branch locations or offsite training programs/conferences.

Minimum Level of Preparation and Training

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 2 Years of human resource management experience required.
• 2 Years of financial institution experience required.
• SHRM highly preferred.

Required Skills, Knowledge, and Abilities

• Comfortable in an influential role to encourage organizational improvement and change.
• Excellent verbal, written and presentation communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Effective presentation, facilitation, and listening skills.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn ADP payroll processing system.

Employees are required to perform other duties as assigned by management. Management reserves the right to change this job description as need.

Job Type: Full-time

Pay: $35,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person