About Us

“Tsymmetry is a trusted federal systems integrator with over fifteen years of experience providing technology services to the federal sector. We are focused on delivery excellence and our clients have recognized the tangible business outcomes we drive through exemplary contract ratings and the U.S. Department of State (DOS) Small Business of the Year award in 2017. Tsymmetry performs at the cutting-edge of information technology in the support of our clients’ mission programs. We hire qualified individuals who share our vision, our values, and our passion for innovation and success. Our commitment to the growth of our employees is what makes Tsymmetry such a great place to work” 

Role Summary

We are seeking a full-time onsite receptionist to greet and assist customers to our Customer Service Center.

What you will be doing

Job Responsibilities

• Greet clients and visitors with a positive, helpful attitude onsite five days per week from 8am to 4pm

  Answering phones in a professional manner, and routing calls as necessary.

  Announcing clients as necessary.

  Helping maintain workplace security and walk-in logs.

  Assisting with a variety of administrative tasks including

  • Issuing and retrieving mobile phones and laptops.
  • Providing reservations to our office hoteling space.
  • Assist with reservations to three secure conference rooms.
  • Open service tickets to track customer requests.

What we need from you

Job Qualifications

• High School degree or higher

  Two years of prior experience as a receptionist, administrator, or Help Desk Agent.

  Reliable on time reporting onsite five days per week in Washington DC.

  Consistent, professional dress, and manner.

  Excellent written and verbal communication skills.

  Competency in Microsoft applications including Word, Excel, and Outlook, and Teams.

  Good time management skills.

  Experience with administrative and clerical procedures.

  Able to contribute positively as part of a team, helping with various tasks as required.

Bonus Points

Help Desk experience working with a variety of service request ticketing systems.

A government issued security clearance.