Overview

TSNE (tsne.org) is working to build to a more just, equitable society. We do this by providing capacity building services, consulting and training services, and operational support for hundreds of nonprofits, foundations, community-based groups, and others working for social change. We are partners and colleagues working collaboratively to support areas critical for organizations, including property management, leadership development and support, finance and accounting, human resources, and organizational development. We live by our values as an organization, and are committed to identifying, including, and valuing the unique skills, perspectives and knowledge of each member of our team.

About our Values:

• Justice - A just society is one in which all people have the dignity, resources, power, and self-determination to fully thrive. We seek to create a more just world in all of our work.
• Progress - We commit out resources, expertise, and energy to delivering high quality support and services that make movement toward a more just world possible.
• Impact - We work collaboratively with others to build the capacity and sustainability of organizations who work toward social good.

Responsibilities

The Senior Associate, Marketing & Communications is responsible for supporting the development, planning, and implementation of communications and marketing tactics on behalf of TSNE. This role will be influential in managing internal communications, the implementation of marketing and communication strategies (through content development, project management, and community management, and more), providing proactive project management, while overseeing all communications and marketing systems and data processes. This role, in collaboration with the marketing and communications team, will be responsible for building and maintaining TSNE’s brand awareness, promoting TSNE programs and services, and cultivating TSNE’s internal and digital community.

Essential Functions

Communications & Marketing Content Development – 50%

• Infuse TSNE’s core values centering Diversity, Equity, Inclusion, and Belonging in the implementation of communication and marketing efforts.
• Lead the development of TSNE’s internal communications plan (including supporting fiscal sponsorship communications) through content strategy, development, and coordination.
• Cultivate and develop marketing and communications content (i.e., blog, social media, paid media/ads, email marketing, etc.) by collaborating with communications team and TSNE staff and partners, including monitoring and reporting on KPIs and data related to all marketing and communications efforts
• Manage the conducting of market research, competitive intelligence, and needs-assessment initiatives to guide events and brand development in collaboration with the communications team.
• Support the communications and marketing team in ensuring the accuracy and consistency of all communications and marketing content.

Project Management & System Maintenance – 30%

• Collaborate cross functionally and within the communications and marketing team to manage project goals, work plans, and deliverables for multiple marketing and communications projects (including assisting with outside vendors).
• Oversee all marketing and communications systems and processes to ensure brand maintenance, efficiency, effectiveness, and usability; including managing TSNE’s website, editorial calendar, our project management processes, and TSNE’s internal communications hub.
• Provide event logistics support as needed (including assisting with live posting at events, assisting with webinars, and assisting with in-person events).

Community Management– 20%

• Manage and oversee TSNE’s external communications channels and media listening channels, while actively engaging TSNE’s online audiences.
• Collaborate on content development and strategy for TSNE’s content channels (i.e., blog, social media, presentations, etc.) in collaboration with the communications and marketing team to ensure the production of high-value content across multiple channels.

Complete other tasks and projects related to the position, as needed.

Qualifications

Many folks who are impacted by biased professionalism standards, such as women, LGBTQIA , BIPOC, and individuals with disabilities, tend to only submit an application if they meet every requirement listed. At TSNE, we are always looking for enthusiastic candidates who are the best fit for the role, both culturally and through experience. If you believe you’d be a good addition to our team, we look forward to your application!

• At least 4 years' experience in content development, communications, marketing, and/or public relations with familiarity in nonprofit communications.
• Strong written and verbal communication skills (including copywriting and editing).
• Committed to and have the ability to support and promote diversity, equity, inclusion, and belonging in all communications, both internally and externally.
• Thrives and is effective in a multicultural setting working with people from diverse backgrounds, traditions, customs, and personalities.
• Proven successful project management experience.
• Demonstrated ability to manage multiple tasks effectively.
• Familiarity with M365 SharePoint Online, Asana (or other project management system), HTML, and CRM experience is a plus.

You also believe in and embody our organizational values and the below core competencies:

• Communication – The ability to effectively exchange ideas, concepts, facts, and data with diverse audiences.
• High standard of integrity, ethics, and professionalism – The highest standards of integrity, ethical practices and professionalism are demonstrated in all aspects of work, including interactions with others, decision-making, and the development and delivery of work product. The ability to integrate core values, equity, integrity and accountability throughout all organizational practices.
• Relationship management – The ability to develop and nurture positive, productive relationships with others.
• Collaboration – The ability to collaborate vertically and horizontally throughout the organization and with others.
• Technologically and organizationally functional – Computer skills and demonstrates willingness to learn additional, specific platforms. Also understands and follows the policies and procedures applicable to all staff.

And a strong combination of the following qualifications:

• Soft Skills including exceptional discretion and judgment. Effective verbal and written communication skills with a wide audience. Ability to build productive and successful range of relationships and effectively serve in roles ranging from trusted advisor, teammate, subject matter expert and to coach.
• Demonstrate cultural awareness and some understanding of fostering an inclusive, culturally sensitive, environment. Willing to ask questions, learn, and constructively share and accept feedback. Must be adaptable to a range of audiences and dynamics.
• Just do good work by providing high quality work in fast-paced environment. Strong analytical skills are necessary. Must be flexible and able to manage multiple changing priorities and projects, and be organized and detail oriented. Provide excellent customer service by being on-time and accurate.

Physical Demands/Work Environment

The physical demands described for this position are that of a typical office environment. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Ability to sit and/or stand for extended periods of time in front of a computer screen is an essential aspect of the position. There may be a need to lift and/or move materials or equipment.

Location: Work will be performed between our office located at the NonProfit Center at 89 South Street, Suite 700, Boston, MA 02111 and your home office. This position is required to be on-site up to one day per month and may require flexibility.

Schedule: This position is full-time at 37.5 hours per week and hours are flexible within reason.

Compensation and Benefits

Compensation: The salary for this role is $80,750/annually, paid bi-weekly at $3,105.77.

Benefits: This position is eligible for a full benefits package including:

• Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and up to 487.5 hours of accrued health leave time for benefited staff annually.
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
• Low-cost Guardian Dental and Vision.
• Flexible Spending Accounts (FSA) for Health and Dependent Care.
• Employer-paid Life, Long- and Short-Term Disability Insurance.
• Employer-paid Pension and Employee-paid Tax-Deffered Annuity through TIAA.
• Up to $1,080.00 in annual commuter subsidy
• No meetings after noon on Fridays.
• ...and more!

TSNE strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.

All employment conditions are based on an individual’s performance and job qualifications. TSNE prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.

TSNE's EEO statement extends to volunteers, interns, contractors, vendors, and clients.