At TS Distributors, you will find a unique opportunity to be a part of a rewarding, team-oriented environment. Our employees are diverse individuals who bring together their experience, skills, and perspectives, in order to provide customers with the best support and service in the industry.

We offer competitive compensation, medical/dental/vision/life insurance, company 401K plan, paid time off, paid holidays, and profit sharing bonuses. Standard business hours are 7:30 am to 4:30 pm.

Please submit your resume to GetAJob@tsdistributors.com for consideration.

**All applicants will be subject to a background check and drug screening**

INSIDE SALES/CUSTOMER SERVICE REPRESENTATIVE – Birmingham, AL

Responsibilities include:

• Establish and maintain new and existing customer relationships
• Engage with customers and introduce new products to satisfy customer needs
• Learn product lines and identify potential sales opportunities
• Process sales orders, assist with merchandise returns, and provide excellent customer service in a retail environment
• Manage heavy volume inbound calls
• Follow up with customers over the phone
• Provide technical support as needed
• Communicate with management to resolve any outstanding issues in a timely manner
• Other duties may be assigned

Competencies:

• Quick learner
• Self-motivated
• Excellent verbal and written communication skills
• Must be able to work independently as well as in a team environment
• Ability to problem solve

Qualifications:

• Must have at least 2 years of retail sales experience
• Previous experience in a customer service/call center environment
• Experience in Gate & Access Controls, Fencing, Steel/Metal, HVAC/Electrical or Home Automation with the ability to read and interpret product manuals is a PLUS
• Strong computer skills, including Microsoft Office Suite
• Must have high school diploma
• Bilingual in English/Spanish is a PLUS