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The Tru by Hilton Portland is looking for a dynamic Night Auditor to join their team. C

JOB OVERVIEW:

Accurately balances all hotel income and expenses for 24-hour hotel operating period.

DUTIES AND RESPONSIBILITIES:

• Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
• Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts.
• Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses.
• Transmit credit card batches.
• Act as hotel system liaison during night hours. Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur.
• Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
• Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
• Promote team work and quality service through daily communications and coordination with other departments.
• May assist with other duties as assigned.

Qualifications and Requirements:

High School diploma or equivalent plus some customer service experience. Some college preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds
• Moving about the public areas
• Communicating with other people
• Handling objects, products and computer equipment
• Bending, stooping, kneeling

Other:

• Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
• Basic mathematical skills are used frequently.
• Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.
• May be required to work nights, weekends, and/or holidays.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person
• Resort

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)

Work Location: In person