103 Front Desk Associate Jobs in Charlotte, NC
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Tru by Hilton Charlotte Tyvola I-77 is Hiring a Front Desk Associate Near Charlotte, NC
Overview:
We are seeking a friendly and professional Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor upon arrival
- Check guests in and out of the hotel efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Utilize phone systems to answer calls and transfer them to the appropriate department or guest room
- Assist with administrative tasks such as filing, data entry, and report generation
Requirements:
- Previous experience in customer service or hospitality preferred (Hilton experience a plus)
- Excellent interpersonal and communication skills
- Strong guest relations skills with the ability to handle difficult situations tactfully
- Proficient in using phone systems and other office equipment
- Ability to work flexible schedules including evenings, weekends, and holidays
We offer competitive pay rates and opportunities for career advancement within our organization. Join our team of dedicated professionals committed to providing exceptional service to our guests.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Morning shift
- On call
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 2 years (Preferred)
Ability to Commute:
- Charlotte, NC 28217 (Required)
Ability to Relocate:
- Charlotte, NC 28217: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$30k-40k (estimate)
05/16/2024
05/15/2024
The job skills required for Front Desk Associate include Customer Service, Communication Skills, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
02/05/2022: Saint Louis, MO
Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
02/24/2022: Monroe, LA
Always Be Available as a Mentor.
03/03/2022: Lancaster, PA
Step 3: View the best colleges and universities for Front Desk Associate.
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