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Service Manager
$77k-100k (estimate)
Full Time | Retail 2 Weeks Ago
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Trinity Trailer Mfg., Inc. is Hiring a Service Manager Near Pocatello, ID

Job Summary:

The Service Manager is responsible for building, leading and managing the service team to provide exceptional service to our customers. The ideal candidate for this role is tenacious in their approach to building a high performance team, understands the basic functions of operating a business unit and mechanic shop, and can inspire changes needed to have responsible, scalable growth.

Essential Job Responsibilities:

  • Lead and manage service shop team members
  • Effectively translate vision of the shop to all team members in a compelling and engaging manner
  • Maintain a visible daily schedule for the shop technicians to work from
  • Deliver quality work to customer on time with an understanding of the Trinity brand and value of reputation
  • Ensure safety expectations are clear and followed for all team members and visitors
  • Build and maintain pipeline and backlog for steady throughput through the shop
  • Ensure location shops and grounds are clean, organized and well maintained
  • Understand and manage to the shop budget

Minimum Requirements:

  • Management experience in a service shop setting, preferred
  • Experience interacting with customers, ideally in an industrial or agricultural setting
  • Minimum 3 years leading and managing team members
  • Excellent problem-solving, organization, time management, and analytical skills
  • Collaboration at all levels of the organization, including executive leadership
  • Microsoft 365 literacy
  • Experience with an EPR and/or CAD software is a plus

Job Type: Full-time

Pay: $72,000.00 - $84,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Day range:

  • Monday to Friday

Shift:

  • Day shift

Experience:

  • Management: 3 years (Preferred)

License/Certification:

  • Driver's License (Preferred)

Ability to Commute:

  • Pocatello, ID 83204 (Required)

Ability to Relocate:

  • Pocatello, ID 83204: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$77k-100k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

05/14/2024

WEBSITE

trinitytrailer.com

HEADQUARTERS

CAWKER CITY, KS

SIZE

200 - 500

FOUNDED

1975

TYPE

Private

CEO

GEORGE BROWN

REVENUE

$10M - $50M

INDUSTRY

Retail

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Trinity Trailer Mfg., Inc.
Full Time
$82k-106k (estimate)
2 Weeks Ago
Trinity Trailer Mfg., Inc.
Full Time
$51k-66k (estimate)
0 Months Ago

The job skills required for Service Manager include Leadership, Problem Solving, Collaboration, Time Management, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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