46 Project Manager - Ocala Jobs in Ocala, FL
SORT BY
W
C
C
T
S
T
I
T
R
O
O
C
R
P
G
C
Z
E
T
A
T
N
C
G
M
G
G
Project Manager - Ocala
$82k-103k (estimate)
Full Time | Specialty Trade in Construction
0 Months Ago
Trinity Surfaces is Hiring a Project Manager - Ocala Near Ocala, FL
Job Objective: The Project Manager assists in meeting the budgeted goals for profitable sales while developing customer relationships from contacts and client relationships from customers. The Project Manager follows an activity plan format which requires regular evaluation to assure that activities are effectively promoting profitable sales and that relationship building is occurring.
Responsibilities:
Planning
- Plans and executes a daily activity plan designed to assist in meeting sales and profit center customer service objectives.
- Utilizes the opportunity tool, P21, as an integral part of customer service process.
Customer Communication
- Confirms that all vendor confirmations exactly match our purchase order and makes any necessary adjustments to ensure 100% accuracy.
- Maintain a high awareness of incoming phone calls to assure all calls are answered promptly and professionally.
- Checks voicemail on a regular basis to ensure customers are being called back in an acceptable time frame.
- Makes certain each contact, customer or client understands that we appreciate their business.
- Apologizes on behalf of the company for any customer service problems and resolves in a manner that assures the relationship is improved.
- Notifies manager and documents any instance where the customer does not seem satisfied with the resolution or where the relationship appears to be damaged.
- Provides nurturing customer relationships, building service and support to our contacts, customers and clients in a manner that adds perceived value to the process.
- Processes purchase orders for any non-stock materials and notifies Sales Rep the materials have been ordered.
Daily Task
- Inputs and confirms all sales orders within 24 hours.
- Ensures that each invoice is priced appropriately.
- Reviews open order report daily to help manage customer service process.
- Provides backup to other Senior Customer Service Reps as needed.
- Communicates specific delivery instructions to warehouse.
- Ability to quickly find and utilize product literature and specifications (i.e. Schluter, Mapei, etc.)
Meetings
- Attends scheduled meetings and makes a positive contribution.
- Meets with manager on a regular basis to discuss pertinent customer activity.
Trinity Culture
- Caring & Responsive: Embodies a caring and responsive attitude toward customers, clients and coworkers.
- Resourceful: Fully utilizes all resources available to perform job duties and inspire surface solutions.
Qualifications:
- Proficiency in Microsoft office products (word, excel, outlook, etc.) required.
- Customer service phone experience required.
- Attention to detail.
- High degree of accuracy.
- ERP experience preferred.
- Experience in the flooring or construction industry highly preferred.
Benefits
- Medical Insurance (Trinity pays 100% of your premium)
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Company paid Life Insurance
- Retirement Plan (Trinity matches dollar for dollar on the first 3% and half on the next 2% up to 5% of your salary)
- Vacation(2 weeks after your first year, 3 weeks your fifth year)
- PTO & Paid Holidays
- Wellness incentive programs with gym reimbursements
- Tuition Reimbursements
Job Summary
JOB TYPE
Full Time
INDUSTRY
Specialty Trade in Construction
SALARY
$82k-103k (estimate)
POST DATE
05/03/2023
EXPIRATION DATE
05/14/2024
WEBSITE
trinitysurfaces.com
HEADQUARTERS
DORAVILLE, GA
SIZE
25 - 50
TYPE
Private
REVENUE
<$5M
INDUSTRY
Specialty Trade in Construction
Related Companies
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
