14 Quality Specialist II Jobs in Lansing, MI
TRI COUNTY OFFICE ON AGING is Hiring a Quality Specialist II Near Lansing, MI
- Responsible for conducting multiple audits/reviews of case file records at various intervals to ensure accuracy, appropriate documentation, and timeliness of data to meet established compliance and contractual guidelines with an emphasis on Person Centered Planning.
- Responsible for the compilation, preparation and maintenance of various reports, spreadsheets, and databases, and portals.
- Responsible for developing and maintaining current protocols for completion of assigned audits and reports.
- Assists Quality Assurance Director in preparing for the Clinical Quality Assurance Review (CQAR), Administrative Quality Assurance Review (AQAR) and National Committee for Quality Assurance (NCQA) Surveys.
- Conducts various audits for MI Choice Waiver participants and ensures eligibility requirements are met through the Nursing Facility Level of Care Determination (NFLOCD).
- Communicates compliance audit results to appropriate staff.
- Participates in CSI Committee meetings and serves as backup to Quality Specialist 1 for the coordination of CSI Committee Meetings.
- Serves on the NCQA Planning Committee.
- Assists the Quality Assurance Director with the preparation of external reports, policy/protocol updates, and other administrative tasks, as needed. Serves as a resource for staff regarding established written protocols and quality issues.
- Examples of essential job functions listed do not include all tasks which may be required for this position. Duties and responsibilities may be added, deleted, or modified at any time.
Knowledge, skills & abilities:
- Commitment to the organization’s missions and goals.
- Computer skills sufficient to learn specific departmental software programs.
- Ability to compile and compare data using a variety of computer software (MS Office/Word/ Excel and Outlook).
- Ability to understand MI Choice standards.
- Ability to be detail oriented.
- Ability to maintain confidential information regarding all aspects of participant, volunteer, employee, and agency information.
- Ability to work independently or as part of a team.
- Ability to communicate effectively and establish good relationships with staff, participants, volunteers, and vendors.
- Ability to represent the Agency in a professional manner.
- Must be able to adjust priorities to meet deadlines in a timely manner.
- Must have excellent verbal and writing skills.
- Must have excellent organizational skills.
- Ability to meet department standards with regard to job knowledge, participant focus, initiative, productivity, communication, teamwork, and attendance
Requirements:
- Associates Degree in Human Services or related field is strongly preferred.
- Experience with the MI Choice Waiver or quality activities is required.
Work conditions:
- The work environment varies. When in the office, safe work practices in regard to office equipment, avoiding trips/falls and fire regulations are required. When traveling to or spending time at residential or medical facilities, exposure to unusual elements such as smoke, unpleasant odors, loud noises, and extreme temperatures increases.
- Physical mobility is required for sitting, walking, standing, bending, and lifting/holding/carrying objects of up to 20 pounds. Must be able to move around in multiple locations with varying physical environments & barriers. Must be able to drive. Ability to enter and access information using a computer. Must be able to communicate effectively with participants, co-workers, and vendors in person and over the telephone.
- Sensory requirements include exposure to varying temperatures, noise levels, environments, and activities.
- Mental requirements include the ability to handle varying and intense levels of stress.
Job Summary
Full Time
Ambulatory Healthcare Services
$106k-129k (estimate)
03/21/2024
05/20/2024
tcoa.org
LANSING, MI
100 - 200
1974
Private
STEPHEN H WILLIAMS
$50M - $200M
Ambulatory Healthcare Services
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The job skills required for Quality Specialist II include Quality Assurance, Initiative, Planning, Communicates Effectively, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Specialist II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Specialist II. Select any job title you are interested in and start to search job requirements.
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