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Description
Tri-Cities Community Health (TCCH) is looking for a Patient Services Specialist III Float who has a passion for helping others. As a community health center, located in southeastern Washington, serving Pasco, Kennewick, Richland and the surrounding communities.
TCCH offers a variety of schedules to support a work-life balance. Most of our clinics offer Monday-Friday day shifts, with no weekends or holidays, competitive salaries and benefits. While providing careers in a fast-paced work environment and opportunities for professional development.
We employ a highly diversified group of talented individuals who are dedicated to fulfilling our mission to provide the highest quality patient care with the greatest degree of professionalism and courtesy regardless of a patient’s ability to pay.
Our Mission:
We are dedicated to the communities we serve, bringing together a unified team that delivers the highest-quality health care to every person, every time.
Who are we?
Our community health center began as a modest sized medical clinic in Pasco, Washington in 1981. The clinic was founded by a small group of women in the Pasco community who saw the need to serve low income community members who could not afford to pay for Healthcare.
Tri-Cities Community Health has grown into a comprehensive non-profit Federally Qualified Health Center (FQHC) where we have evolved into a network of community health centers that continue with the foundation TCCH was built on and serve an even more diverse population in the Tri-Cities and surrounding areas.
Our Opportunity:
Under the direct supervision of the Site Manager the Patient Service Specialist (PSS III) provides exceptional customer service to all patients, customers, clients, co-workers and staff. The PSS III greets patients, customers and staff with a smile and acknowledges them when entering the clinic. PSS III covers all sites and service lines under the UCSD Manager. PSS III are required to meet Front Office metrics that include, patient full registration, eligibility confirmation, insurance card scanning, email collection and time of service collection. PSS III collect all UDS data, family size and income. PSS III runs eligibility for all patients and ensures the correct insurance is selected when creating claims. PSS III work on their assigned department buckets on a daily basis. Works closely with assigned providers and care team to ensure follow up care is completed.
Essential Functions:
Requirements
Minimum Education: High School Diploma/GED
Minimum Work Experience: 3 years of experience in Medical/Dental/BHS and Specialty setting required. Strong organizational skills to allocate time between different duties and responsibilities. Fully cross-trained and capable of covering at any site and service line under UCSD Manager. Graduate of PSS II by completing training program or experience in healthcare or related settings required.
Required Licenses/Certifications: Current driver’s license and auto insurance. Yearly competency trainings for customer service, UDS/migrant and seasonal, insurance and sliding fee program.
Required Skills, Knowledge, and Abilities: Bilingual (English/Spanish) language skills. Exceptional customer service skills and telephone etiquette. Ability to complete assignments with minimal or no supervision. Demonstrates strong critical thinking and problem-solving skills. Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard.
Benefits:
Visit our website for more! https://mytcch.org/careers/
Tri-Cities Community Health is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law
Full Time
Business Services
$35k-43k (estimate)
06/23/2023
05/01/2024
tcc-health.org
Pasco, WA
<25
Business Services
The job skills required for Patient Service Specialist III include Customer Service, Scheduling, Confidentiality, Problem Solving, Front Office, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Specialist III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Specialist III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Specialist III positions, which can be used as a reference in future career path planning. As a Patient Service Specialist III, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Specialist III. You can explore the career advancement for a Patient Service Specialist III below and select your interested title to get hiring information.