Specific Job Functions:

• Welcome guests to the property and provides AAA four diamond service.
• Assist guests with basic property questions and provide guests with the information requested.
• Assist guests with safety deposit boxes.
• Assist guests with shipping and receiving packages, faxes, and mail.
• Assist guests with basic business needs such as supplies or access to the business service suite.
• Answer phone calls from guests and provide assistance when necessary.
• Perform all duties deemed necessary for the success of the department.

Qualifications:

• Providing excellent customer service skills is required.
• Knowledge of basic office equipment including fax, copier, printers, keyboards and answering phones preferred.
• Previous business services or mail service experience preferred.
• Prior customer service experience is preferred.
• Previous cash handling experience is preferred.
• Must have open availability.
• Bilingual (Spanish) preferred.
• High school diploma or GED preferred.