1 Client Care Representative Job in Rancho Santa Margarita, CA
TRANZPAY LLC is Hiring a Client Care Representative Near Rancho Santa Margarita, CA
About us
At Tranzpay, our core belief centers around empowering individuals to optimize each day, a mission that drives our daily work. We specialize in providing cloud-based, user-friendly technology solutions tailored for small and medium-sized enterprises. Our goal is to alleviate the complexities associated with managing and expanding a business, allowing entrepreneurs to focus on their passions. Through Tranzpay, we a secure digital payment platform, free from hidden charges. Our proprietary technology ensures a seamless experience, characterized by security, transparency, speed, and accuracy.
We are united by a common purpose: supporting individuals in achieving success. Joining our team means embracing this shared commitment and contributing to the meaningful connections that enhance the bond between people and Tranzpay's suite of products.
Client Care Team member
We offer competitive salary, full benefits package, and opportunities for professional growth.
The Client Care Representative is responsible for the delivery of professional and compassionate customer service through the effective use of organizational skills, product knowledge, administration and operations. The Client Care Representative must be a role model and leader and must solve problems, make informed decisions in order to achieve maximum results. The incumbent must develop and maintain quality, customer service skills and promote exceptional client services. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment.
Requirements:
- Minimum high school diploma (or equivalent)
- Associate degree preferred.
- 1-2 years’ experience in Client Care role, including coordination of administrative functions, data entry, filing, etc.
- Experience with CRM management preferred.
- Must have exceptional customer service skills and strong communication skills both written and verbal.
- Must have the ability to work and play well in a team environment.
Benefits:
- Full comprehensive benefits package including medical, dental.
Join our team. Join our mission. (https://www.tranzpay.io)
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
$41k-52k (estimate)
03/31/2024
07/27/2024
tranzpay.com
Rancho Santa Margarita, CA
<25
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The job skills required for Client Care Representative include Customer Service, Commitment, Communication Skills, Written Communication, Data Entry, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Care Representative positions, which can be used as a reference in future career path planning. As a Client Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Representative. You can explore the career advancement for a Client Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Customer service representatives document their exchanges with clients, often using customer relationship management software.
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They help customers compare products and services and advise clients about which options meet their needs.
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When customers experience problems with products and services, these support representatives handle complaints.
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Representatives keep records of customer interactions, process customer accounts and file documents
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Take note that workplace skills are crucial to being an effective customer service representative.
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Measure and analyze customer feedback and have a clear escalation pathway.
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Aspiring candidates must know how to understand the customer’s expectations in order to have a good relationship with clients.
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When conversing with clients through a 2-way chat or video consultation, professionals must be able to easily save the conversation.
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Step 3: View the best colleges and universities for Client Care Representative.
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