12 Client Care Specialist (FT) Jobs in Irvine, CA
Safeway Tax Relief is Hiring a Client Care Specialist (FT) Near Irvine, CA
- Act as the primary point of contact for clients, addressing inquiries via phone, email, or in-person.
- Provide clear and concise information about our tax services, processes, and relevant updates.
- Ensure timely and accurate responses to client queries, demonstrating a commitment to exceptional client service.
- Assist clients with the onboarding process, collecting necessary documentation, and guiding them through the required procedures.
- Collaborate with other departments to ensure a smooth transition for clients joining our services.
- Coordinate and schedule appointments for clients to meet with tax professionals.
- Manage calendars efficiently, ensuring optimal scheduling and minimizing conflicts.
- Documentation and Recordkeeping:
- Maintain accurate and organized client records, ensuring all necessary documents are collected and filed appropriately.
- Address and resolve client concerns or issues promptly and effectively.
- Collaborate with internal teams to find solutions and prevent recurrence of problems.
- Provide basic information and guidance to clients on tax-related matters, helping them understand key concepts and requirements.
- Collect and analyze client feedback to identify areas for improvement and enhance overall client satisfaction.
- Work towards building long-term relationships with clients by ensuring their needs are met and expectations exceeded.
- Collaborate with tax professionals, accountants, and other team members to ensure a seamless client experience.
- Participate in team meetings and training sessions to stay informed about updates in tax laws and procedures.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Detail-oriented with a high level of accuracy.
- Ability to work effectively under pressure and meet deadlines.
- Proficient in using office software and customer relationship management (CRM) tools.
- Previous experience in client services or a related field is a plus.
Job Summary
Full Time
$69k-88k (estimate)
12/15/2023
06/05/2024
The job skills required for Client Care Specialist (FT) include Client Service, Customer Service, Scheduling, Communication Skills, Attention to Detail, Onboarding, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Specialist (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Specialist (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Care Specialist (FT) positions, which can be used as a reference in future career path planning. As a Client Care Specialist (FT), it can be promoted into senior positions as a Client Service Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Specialist (FT). You can explore the career advancement for a Client Care Specialist (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Specialist job description and responsibilities
A Client Services Specialist also assists Account Managers to ensure a high level of customer service.
02/05/2022: Paramus, NJ
Perform other administrative duties as required to build business for clients.
03/17/2022: Detroit, MI
Care specialists help organize and process paperwork to ensure patients receive the care they need.
04/04/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Specialist jobs
Have a clear escalation pathway.
04/04/2022: Poughkeepsie, NY
Step 3: View the best colleges and universities for Client Care Specialist.
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