Client Care Specialist III Jobs

The Client Care Specialist III resolves problems and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Client Care Specialist III develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. In addition, Client Care Specialist III uses a customer rel ... ationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Client Care Specialist III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a Client Care Specialist III typically requires 4 -7 years of related experience. More
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