Transfr is on a mission to create alternative pathways to career success. Our hands-on simulation-based training provides people with the skills they need to enter or reenter the workforce, enabling them to have a better quality of life. Our technology gives immersive training that the user absorbs much more readily than video tutorials, slide presentations, and other training methods.
We believe the future starts with innovative workplace training and hands-on skills development. We're building bridges between schools, workplaces, and governments to make jobs more accessible and create a better tomorrow, today.
This is an exciting time! Demand for VR skills-based training has never been higher. Our startup is in hyper growth mode, scaling in every direction. We are looking for people that possess a true love for learning and have a burning desire to contribute to outcomes that change the world.
TRANSFR is on a mission to create alternative pathways to career success. Our hands-on simulation-based training provides people with the skills they need to enter or reenter the workforce, enabling them to have a better quality of life. Our technology gives immersive training that the user absorbs much more readily than video tutorials, slide presentations, and other training methods.
We believe the future starts with innovative workplace training and hands-on skills development. We're building bridges between schools, workplaces, and governments to make jobs more accessible and create a better tomorrow, today.
We are looking for people that possess a true love for learning and have a burning desire to contribute to outcomes that change the world. If that sounds like you. Join us on our mission to make learning more intuitive by helping individuals develop the skills they need for career success.
Position Summary:
TRANSFR, a leader in the virtual reality educational and training software industry, is currently seeking a full-time, well-rounded, onsite IT Systems Administrator who will be the lead on maintaining and optimizing the current technology environment, executing various technology projects including a procurement and asset management system, providing helpdesk support in a shared team environment and provide excellent service to transfr employees and other internal staff operating remote within the United States and internationally.
Our company is scaling at hyper speed. Effective operations and robust technology frameworks are a critical component to keeping us on pace with our aggressive growth goals. In this role, you will have a direct impact by helping us take our current processes, operational framework, and IT practices to the next level by working cohesively with cross-functional teams in a fast-paced ever evolving startup environment as our first, internal point-of-contact for internal software and/or hardware issues.
* This position offers full remote flexibility with a preference for candidates available during Eastern time zone hours. Periodic travel to our headquarters in NYC may be necessary.
Responsibilities:

• Review hardware fixes and coordinate hardware and software purchases.
• Identify best-in-class machines for targeted price point and functionality.
• Manage onboarding and offboarding for employees.
• Set up and manage internal support and service including system ownership. Installation, set up and access management (access rights and user administration) of software and tools for all new hires, including Google suite, Slack, HubSpot, Salesforce, DocuSign, Monday, Zoom, Lucidchart and Jira.
• Set up and manage IT software for a distributed workforce (MDM, RMM, antivirus, VPN, etc.)
• Solve issues as second line support for more technical IT issues.
• Test software and hardware to evaluate ease of use and whether the product will aid users in performing work.
• Create user-training manuals and procedures to help increase the efficiency of the employee onboarding and offboarding processes.
• Train employees on software and hardware on-site or in a virtual setting.

Qualifications:

• Bachelor's degree in computer science or related field.
• Minimum of 4 years working in a lead IT administrative role, or similar working experience.
• Experience supporting both Mac and Windows devices.
• Proficiency in G Suite tools.
• Customer service-related experience.
• Hands-on computer experience.
• Strong working knowledge of computer systems, hardware, and software.
• An openness to learning new technologies.
• Exceptional technology troubleshooting skills with the ability to explain issues clearly to non-technical audiences.
• Great problem-solving, analytical, and team collaboration skills.
• Strong detail orientation and organizational skills.
• Excellent communication and interpersonal skills.
• Excellent oral and written communication skills.

TRANSFR was founded on a simple premise, that anyone should be able to find a well-paying job that elevates their standard of living.
Our mission is to provide people with the skills they need to walk into interviews, impress employers, and get a job. Our partners are business and industry, workforce development agencies, higher education, and K-12 schools. We are proud of our ability to get people on a career track for jobs that pay well and provide benefits.
The base salary range for this position is expected to be between $100K - $120K, with the actual base salary amount dependent on a number of factors, including but not limited to a candidate's credentials, relevant experience, and primary job location. In addition to salary this role will be eligible for additional company benefits such as stock options, 401(k), paid vacation and sick time, and medical/dental/vision insurance.
In Closing:
If you're looking to make a big difference in the lives of others, we invite you to join us on our mission to make learning more intuitive by helping individuals develop the skills they need for career success.
Be a part of creating pathways to prosperity by helping to develop training simulations to teach skills that lead to well-paying jobs, for all.
At Transfr, we embrace diversity because it breeds innovation. Transfr is an equal opportunity employer that participates in E-Verify committed to providing equal employment opportunities to all applicants, consultants, and employees, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
**Must be authorized to work in the United States without restriction**
Learn more at transfrinc.com