Responsibilities:

• Address customer’s questions and concerns in a courteous manner
• Sell Transit passes for various transportation fares.
• Run reports and maintain information in an Excel spreadsheet.
• Handle cash
• Generating reports as needed
• Encouraging compliance with company policies and procedures
• Maintaining accurate, orderly and up to date records for all administrative tasks.
• Encouraging compliance with company policies and procedures
• Performing various administrative tasks

Qualifications:

• High School graduate or equivalent
• Customer service experience required.
• Sales and cash handling experience required.
• Excellent oral communication skills to respond and present professionally to callers and visitors.
• Demonstrated ability to handle a wide range of demanding inquiries effectively and diplomatically from a variety of internal and external sources.
• Strong interpersonal skills and excellent written and oral communication skills required.
• Critical thinking and problem-solving skills are also required.

• Excellent oral and written communication skills with excellent interpersonal skills
• Computer literacy, preferably in word processing and spreadsheets, 
•  Prioritization, organization, coordination and time management skills to coordinate and prioritize multiple tasks. 
• Bilingual English/Spanish a plus
•  Must be able to work flexible hours.

The Pay Rate is $18.00 an hour

Pre-Employment Requirements

• Must undergo a pre-employment drug test
• Must sign a background check release
• Must complete and sign the employment application in its entirety.
• An unjustified refusal to supply requested information or a falsification of information will result in the elimination of the applicant for consideration for employment.
• Must provide a complete and verifiable employment history and must include the past 10 years of employment, when applicable.

SPECIAL CONDITIONS

• Positions in this classification are considered safety sensitive under Federal Transit Administration (FTA) drug and alcohol regulations.

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.