Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you’ll stay at one, play at two — with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you’re looking for family fun, a romantic retreat, a group getaway, or anything in between, it’s all here at TradeWinds Island Resorts. https://www.tradewindsresort.com/careers

Overview

$500 signing-bonus after 4 months of service!

Follow your passion all the way to paradise at TradeWinds Island Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach! 

TradeWinds Island Resorts is seeking an Accounting professional to bill Group functions and Wholesalers for services rendered at our Island Grand property.

Responsibilities

• Review group resumes as they are issued to assure Accounting notes are provided for and accurate.
• Meet with group onsite contact in a pre-con if required
• Work with Sales and both Front Desks to ensure group billing is set and accurate while group is in house.
• Post all third party vendor charges and process matching invoice to A/P for payment.
• Post all Audio Visual charges.
• Audit final group folio for accurate charges, and room billing.
• Send final invoice to group contact within 5 business days of groups departure.
• Daily reconciliation of tax exempt revenue should be performed. All adjustments should be made in the month for the month. Email and phone calls should be conducted as soon as possible after check out when the payment method does not match the tax exempt form.
• Prepare month end reconciliation report of tax exempt revenue for Corporate Accountant before the 12th of the month.
• Assist guests on phone with questions on folio after guest has departed. Resolve complaints and errors within company guidelines.

Weekly Duties:

• Attend weekly Resume meeting.
• Follow up on groups two weeks after final invoice was sent.
• Follow up on groups that have aged just over 30 days.

Miscellaneous:

• Assist Accounts Payable in filing invoices paid after each check run from Wednesday and Friday. Great care should be taken to ensure all invoices are filed properly and timely.
• Cross train to cover days off/vacation for Accounts Receivable - Wholesaler.
• Separate, by outlet, F&B credit card charges from all coupons, A&P’s, empowerment, ecoupons, etc from cash receipts. Cash receipts and Bar Crawl passports can be immediately recycled. Audit all F&B checks that were settled with any form of payment other than credit card, cash or room charge. Verify that the settlement method was done correctly and appropriately documented. Any check that is found to be settled wrong or not properly documented should be scanned to F&B Office Administrator to follow up with the appropriate outlet staff. In situations where the amount of the check is material (more than $100) a scanned copy should also be sent to Operations Controller.
• Cover shifts as needed in the cash office.
• Assist in special projects as determined by Accounting Manager(s).

Qualifications

• High School diploma or equivalent required.
• At least one year of progressive experience in a hotel or related field preferred.

• College course work in related field helpful.
• Ability to understand and utilize basic computer equipment and applications, to include word processing and spreadsheet applications.
• Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines across all properties.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the cluster accounting office.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.