The Town of Castle Rock’s future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock’s identity and quality of life for the future? We value teamwork, cooperation, and quality communication. We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.

Working for the Town of Castle Rock includes:

• The opportunity to make a difference in our community 
• Career Advancement Programs
• Employee well-being program
• Competitive total compensation with an excellent benefits package
• Free membership to the MAC or Recreation Center
• Public Service Student Loan Forgiveness eligible employer 

Essential Duties & Responsibilities:

• Responsible for the maintenance and continuing DOT (FMCSA) testing process with current employees. Responsible to ensure all DOT (FMCSA) new hire paperwork is completed prior to start date.

• Responds to routine inquiries from Department Directors, employees and outside entities regarding benefits, personnel records, policies and procedures. 

• Participates in discussions related to modifications of guidelines, policies, and procedures to ensure compliance and best practices. Participates in research and analysis on a wide variety of human resource areas to include salary, absenteeism, turnover rates, staffing levels, hiring patterns, and other human resource trends.

• May provide a variety of reports, memoranda, and articles for the purpose of providing information on various HR issues to different audiences.

• Provides routine guidance and input on business unit structures, workforce planning and succession planning.

• May serve as staff liaison on various committees.

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.

• Performs various administrative support functions, including establishing and maintaining complex and confidential personnel files and material; compiling and composing information for various periodic reports, statistical data, preparing reference material, responding to employee requests, working on organizational initiatives and assisting with and supporting establishing project goals and objectives, project steps and timelines and overseeing/carrying out to completion.

• Responsible for accurate and timely data input as required to include all types of employment‑related information.

• Work supports various programs and fosters positive work relationships in an environment of credibility and trust.

• Performs other duties as assigned or required.

Minimum Qualifications:

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education: Bachelor’s Degree in Business Management, Human Resources, or related fieldExperience: Three (3) or more years' of progressively responsible experience in the area of human resources; or equivalent combination of education, training, and experienceLicenses and/or Certifications Required: 

• Valid Driver's License 

Preferred Qualifications:

• SHRM-CP and/or PHR certification

Knowledge, Skills, and Abilities:

• Must possess strong analytical skills with a solid understanding of compensation analytics. Exhibits ability to understand and apply the Town’s Personnel Guidelines, policy and procedure, FLSA, DOL and other applicable laws and regulations as they relate to HR practices and procedures. 
• Intimate knowledge of most Microsoft programs, HRIS systems and databases.
• Ability to quickly identify and clarify problems, evaluate potential solutions, and implement solutions and/or advise managers/staff on implementing solutions.
• Ability to demonstrate above-average independent judgment, problem solving and initiative.
• Ability to exercise above-average initiative and judgment and makes decision within the scope of assigned authority.
• Ability to accurately compile and analyze large data sets and make sound recommendations. 
• Advanced knowledge of Microsoft Excel (pivot tables, lookup and other advanced Excel functions and formulas).
• Strong ability to multi-task and respond quickly and effectively to changing priorities and demands.
• Working knowledge of current human resource practices.
• Working knowledge of federal, state and local legislation as it relates to employment.
• Knowledge of Town personnel guidelines, compensation system and benefit plans.
• Ability to maintain high integrity of confidential information.
• Demonstrates exceptional customer service skills.
• Knowledgeable of conflict resolution, consensus building, and persuasive techniques.
• Intimate working knowledge of Microsoft Word, Excel and Power Point.
• Understanding of compensation systems.
• Ability to attend off-site meetings in and outside of regular business hours.
• Working knowledge of health insurance industry, medical benefits, and other employee benefit plans.
• Skill in communicating effectively and professionally with all levels of management, employees, the public, and vendors verbally and in writing.
• Ability to provide guidance, and/or assistance to others on how to apply Guidelines procedures and policy in specific situations.
• Ability to understand oral and written instructions.

Physical Demands:

• Sedentary work for long periods of time
• Occasional physical work lifting no more than 10 pounds 
• Occasional lifting, carrying, walking and standing
• Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl
• Frequent hand/eye coordination to operate personal computer and office equipment
• Vision for reading, recording and interpreting information
• Speech communication and hearing to maintain communication with employees and citizens

Work Environment:

• Works primarily in a clean, comfortable environment

Equipment Required:

• Uses standard office equipment including a personal computer system
• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.