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Customer service representative
Tower Loan Gadsden, AL
$34k-43k (estimate)
Full Time | Lending & Credit 2 Months Ago
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Tower Loan is Hiring a Customer service representative Near Gadsden, AL

Great Opportunity!

The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business.

At Tower Loan, we provide the resources for a long and prosperous career with additional growth opportunities! Whether you spend your career providing the customer experience that keeps us going or move into leadership roles, we have a place for you!

About Us :

Tower Loan, one of America’s largest privately-owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing for over 80 years.

  • For more information about us, visit
  • To see customer reviews (4.7 / 5.0), visit
  • Other Details :
  • Full Time
  • Full Time
  • Pay Rate : $15 / hour
  • Additional Pay : $100-$400 per month based on monthly performance
  • Hours : 8 : 30am-5 : 30pm, M-F; overtime may be required based on operational needs

Benefits & Advantages :

  • Skill development & growth opportunities
  • Complete position-based training program
  • Coaching and mentorship
  • Strong hire-from-within policy
  • Comprehensive benefit package
  • Awards, recognition, & appreciation

Essential Job Functions :

  • Receive and record payments in customer accounts
  • Market to current and former customers over the phone and in-person for additional business
  • Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits)
  • Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc.
  • Investigate credit and process loan applications
  • Perform all other duties and responsibilities as assigned

Required Qualifications :

  • High school diploma or equivalent
  • Effective communication and time management skills
  • Reliable personal transportation with insurance
  • Ability to stand and sit for long periods of time
  • Ability to lift and maneuver up to 20 pounds
  • Last updated : 2024-02-22

Job Summary

JOB TYPE

Full Time

INDUSTRY

Lending & Credit

SALARY

$34k-43k (estimate)

POST DATE

02/25/2024

EXPIRATION DATE

05/23/2024

WEBSITE

towerloan.com

HEADQUARTERS

FLOWOOD, MS

SIZE

200 - 500

FOUNDED

1936

CEO

FRANK LEE

REVENUE

$10M - $50M

INDUSTRY

Lending & Credit

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The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.

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