16 customer service representative Jobs in gadsden, al
Quality of Life Health Services is Hiring a Patient Service Representative (PSR) Near Gadsden, AL
Job Description
The Patient Services Representative (PSR) performs intake, electronic patient management entry and personal and medical history data verification duties associated with the delivery of primary and specialized health care services. Patient Services Representatives are responsible to assist provider, clinical and administrative staff services. The PSR is generally the point of first contact with patients or visitors. Consequently, the PSR directs movement through the system by providing appropriate information of patients and visitors. The PSR is required to project a warm, knowledgeable, courteous and professional customer service oriented attitude consistently. The PSR position requires a high degree of patience and diplomacy. The PSR must negotiate between the rigors of high professional standards, time constraints and the temperaments of ill patients and a sometimes anxious family of caregivers. The PSR may be assigned to one of several departments or sites. The PSR position is supervised by the Site Manager for the respective division.
Principal Duties and Responsibilities:
- Assists patients upon contact with the Center;
- Greets patients and determines needs and/or service requirements;
- Provides information and instruction related to service delivery process;
- Performs intake by conducting interview and electronic record entry and medical and personal history data verification;
- Reviews and/verifies completed forms for accuracy and clarity;
- Performs Clerical Duties;
- Enters information into electronic patient management system;
- Collects patient fees as prescribed and completed receipts;
- Closes out daily manual and/or electronic logs;
- Accurately accounts for petty cash fund with receipts;
- Obtains information for third party insurance billing;
- Answers telephones and handles questions and inquiries;
- A CRITICAL job responsibility requires incumbent to foster and maintain a pleasant, friendly demeanor under high stress and combative situations .
Qualifications:
- High School Diploma or GED required;
- One year of experience in a medical field required;
- Knowledge of medical terminology preferred;
- Must have basic computer skills;
- Ability to type 40-60 wpm.
- A private, non-profit corporation committed to community service.
- A medical home for you and your family.
- A health care provider with 24 locations serving 18 counties in Alabama.
- An organization with more than 45 years experience in health care.
- A primary care provider offering a broad base of ancillary services.
- A caring company serving to offer excellent customer service.
Company Description
Job Summary
Full Time
$36k-45k (estimate)
04/26/2024
05/14/2024
qolhs.org
ANNISTON, AL
100 - 200
1977
$10M - $50M
Ancillary Healthcare
Related Companies
About Quality of Life Health Services
Quality Life Home Health Svc is a hospital & health care company based out of 502 N 27Th St, Gadsden, AL, United States.
The following is the career advancement route for Patient Service Representative (PSR) positions, which can be used as a reference in future career path planning. As a Patient Service Representative (PSR), it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative (PSR). You can explore the career advancement for a Patient Service Representative (PSR) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
