Description

Tower Hill Insurance Group has an exciting opportunity for a talented SQA Test Analyst II who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.

This role will design, develop and execute more complex functional tests cases and scenarios for new and/or modified software programs, procedures, and utilities according to requirements and conformed to established guidelines. Supports planning, design, and execution of system tests on simple to complex implementations.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Analyzes test results identifies and documents defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, requirements and content. 
• Assists programmers in resolutions to any problems through defining problems, collecting data to support problems, establishing facts, and drawing valid conclusions. 
• Identify test requirements from specifications, map test case requirements and design test coverage plan.
• Determine testing requirements to develop test cases and scripts for positive and negative test scenarios and prioritize test cases and conditions. 
• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
• Map functional design elements to rule sets and tests for test case creation.
• Ensure that validated deliverables meet functional and design specifications and requirements.
• Isolate, replicate, and report defects and verify defect fixes.
• Perform functional and exploratory testing, analysis, and documenting of results.
• Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression. 
• Effectively communicates the details of problems, issues, or concerns in a timely manner. 
• Responds to inquiries from users and technical support regarding functions and operation of software programs in a timely manner. 
• Prioritizes and manages time effectively to achieve optimal results and meet pre-established deadlines. 
• Installs new or modified program changes into a test and production (live) system for use by testers, user acceptance groups, internal and external customers. 
• Assists users to isolate possible problems in software after implementation. 
• Contributes to establishment of standards and procedures for processing. 
• Analyze data and processes to establish quality control measures.
• Establishes benchmarks for program efficiency in operation and response time. 
• Various other duties as assigned.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have intermediate to advanced knowledge of web applications, network structure and PC applications.
• Must have experience with manual testing and basic automated testing.
• Must have working knowledge of Automated Software Quality Assurance software.
• Must be knowledgeable of test methodologies and processes.
• Must have experience with testing user interfaces, databases, web browsers and client applications.
• Must have knowledge of software development life cycle as well as the testing life cycle.
• Must have strong analytical and problem-solving skills.
• Must be very detail oriented to provide quality results.
• Demonstrated career commitment to testing and quality assurance.
• Must have excellent teamwork skills and a positive outlook.
• Must have strong decision-making skills.
• Must have strong time management skills, planning and organizational skills.
• Must have an intermediate knowledge and understanding of Property and Casualty Insurance.

CERTIFICATES, LICENSES, REGISTRATIONS 

• ISTQB - Certified Tester Foundational Level

 BENEFITS

We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com) 

*Tower Hill Insurance currently operates in these states AL, CT, FL, GA, IA, IN, KY, MI, MS, NC, OH, PA, SC, TN, TX, UT, VA, WV. The work location is flexible if approved by Tower Hill Insurance.

Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual 

orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to hrdepartment@thig.com or call (561) 812-6247 and let us know the nature of your request and your contact information.

All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.