Description

Tower Hill Insurance Group has an exciting opportunity for a talented SQA Test Analyst I who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.

This role is responsible for documenting and executing test cases during the testing phase of the software development lifecycle to evaluate functionality of new and/or modified software programs, procedures and utilities used to verify that projects, enhancements, or bugs as documented in defined requirements and meets end user’s expectations. 

Requirements

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ability to understand property and casualty business documents, business requirements, technical and procedural instructions and procedure manuals and uses these documents to develop detailed test plans and test cases. 
• Design and document detailed test plans, test cases, test data traceability matrix for verifying and validating business functionality based on requirements.
• Analyze test data and test results to assess basic risks and develop positive and negative test scenarios. 
• Analyzes test results, identifies, and documents defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, requirements and content. 
• Collaborate with QA Lead on creation of test strategy and test effort estimations.
• Execute test cases during scheduled system testing phase and as needed for production issue validation.
• Identify and document defects with detail, accuracy, and conciseness while ensuring defect reproduction.
• Interact cohesively in a team environment consisting of Project Managers, Business Analyst, Help Desk, Developers and Business Users. 
• Work in a dynamic, fast-paced environment, with time-sensitive deadlines. 
• Familiarity of the underlying architecture of a multi-tier browser-based application is required, including operating systems, servers, networking, clients, and browsers.
• Assists programmers in resolutions to any problems through defining problems, collecting data to support problems, establishing facts, and drawing valid conclusions. 
• Effectively communicates the details of problems, issues or concerns in a timely manner. 
• Responds to inquiries from users and technical support regarding functions and operation of software programs in a timely manner. 
• Prioritizes and manages time effectively to achieve optimal results and meet pre-established deadlines.
• Install new or modified program changes into a test environment for use by testers and user acceptance groups.
• Assists users to isolate possible problems in software after implementation. 
• Various other duties as assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have working knowledge of web applications, network structure and PC applications.
• Must have experience with manual testing and familiarity with automated testing.
• Must be familiar with test methodologies and processes.
• Must have experience with testing user interfaces.
• Must be familiar with the software development life cycle as well as the testing life cycle.
• Must have good analytical and problem-solving skills.
• Must be detail oriented to provide quality results.
• Demonstrated career commitment to testing and quality assurance.
• Must have excellent teamwork skills and a positive outlook.
• Must have good decision-making skills.
• Must have good time management skills, planning and organizational skills.
• Basic knowledge and understanding of Property and Casualty Insurance.

EDUCATION and/or EXPERIENCE 

Associate degree (A. A.) or higher or equivalent from a two-year college or technical school; or two years to four years of related experience and/or training; or equivalent combination of education and experience. 

CERTIFICATES, LICENSES, REGISTRATIONS 

• Introduction to Testing
• Formal structured Software Test Training
• Agile Training-Methods
• Basic Insurance & Introductory Insurance Course

BENEFITS

We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com) 

*Tower Hill Insurance currently operates in these states AL, CT, FL, GA, IA, IN, KY, MI, MS, NC, OH, PA, SC, TN, TX, UT, VA, WV. The work location is flexible if approved by Tower Hill Insurance.

Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to hrdepartment@thig.com or call (561) 812-6247 and let us know the nature of your request and your contact information.

All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.