Tony LaMartina Plumbing, Inc. is calling all customer service professionals who are interested in a full-time Customer Service Representative (CSR) job in the St. Louis area to apply to join our amazing Plumbing Team!

WHY YOU SHOULD JOIN OUR TEAM

We are a competitive company in the Plumbing Industry that invests in our team and offers real opportunities for career growth. We pay our Customer Service Representatives (CSR) a competitive pay rate. Our team also enjoys great benefits, including medical and life insurance, short-term disability, 100% paid health, dental, and vision insurance, and a SIMPLE IRA Retirement Plan with a 3% company match. If we have your attention, please continue reading!

ABOUT TONY LAMARTINA PLUMBING, INC.

Since 1982, we have been offering the finest work in plumbing services to both residential customers. We take great pride in the work that we do and the results that we are able to provide for each and every one of our customers. From installation and repairs to plumbing systems, our clients look to us as their plumbing technician experts.

Our employees and their work is the key to our success. We care about our team so we do a lot more than just work together. You'll come to love our company get-togethers and you'll build life-long friendships here. In addition to our company culture, we offer benefits and perks to our employees such as medical insurance, short-term disability, the newest technology, and a SIMPLE IRA Retirement Plan with a 3% company match.

ARE YOU A GOOD FIT?

We are looking for someone who has excellent communication and interpersonal skills and can solve issues for all kinds of clients with professionalism and patience. Ask yourself: Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, please consider applying for this Customer Service Representative (CSR) position today!

WHAT WE NEED FROM YOU

As a Customer Service Representative (CSR) for us, you are the voice of our company! You get to provide superb customer service to our clients and help keep our plumbing company running smoothly. You must have a positive, friendly disposition that comes through in all your interactions by phone and in person. Your primary responsibilities will be to convert calls into booked service appointments, resolve customer issues, and maintain/update the customer database with accurate information. You must be professional as you establish customer rapport, participate in trainings, and adhere to company policies for resolving complaints. There will always be a variety of office tasks that you can help with! If you can do those things and meet the following requirements, we would be happy to have you as part of our office team!

• At least 2 years of experience in CSR (not required, but helpful)
• An interest in Sales
• Computer proficiency

Apply today!