People Operations Manager (Remote)

ABOUT TOMORROW HEALTH

Tomorrow Health enables exceptional healthcare for patients and their families in the place they want to be most — HOME. Our technology platform is the foundation of a four-sided marketplace that connects patients, doctors, insurance providers, and medical equipment suppliers. We simplify ordering and insurance processes and offer high-touch support from our care advocate team at every step to elevate the patient experience.

We believe in putting patients first, that many perspectives are stronger than one, and in treating those we serve just as we would our own family members. If you’re passionate about improving healthcare delivery, leveraging technology to serve people, and working in a collaborative, diverse environment, we hope you’ll join us.

THE TEAM

The People Operations team is responsible for managing company benefits, compensation, HR systems, and reporting and analytics for our team of 140 employees (and growing!).

THE ROLE

We are currently looking for a People Operations Manager to manage Total Rewards (Compensation and Benefits), HR Systems and Tools, and Employee Inquiries. Reporting to the Chief People Officer, this person will be a key member of the People team in helping support our employees regarding their benefits, compensation, managing our HR systems and tools, and answering employees questions. The ideal candidate has a rare combination of exceptional customer service and a passion for working with people, processes, and systems, focusing heavily on total rewards and HR systems and tools. 

RESPONSIBILITIES

• Manage People Operations department and scope of work.
• Act as the first point of contact for employee day-to-day HR queries and requests.
• Manage compensation and benefits programs..
• Manage Carta (equity management system) in partnership with our external law firm. 
• Maintain and update employee personnel records and e-filing in Just Works.
• Support our bi-weekly US payroll process in Just Works.
• Manage company benefits programs and advise Tomorrow Health on any benefit queries.
• Support Tomorrow Health with verification of employment letters, as well as custom letter requests.
• Manage our offboarding process for all US based employees. 
• Produce HR reports, carry our regular data audits and support HR compliance-related requests.
• Manage immigration work with external counsel. 
• Manage leave of absence in partnership with managers. 

REQUIREMENTS

• 5 years experience in a Human Resources/People Operations function, preferably in a tech start-up environment.
•  You have a successful track record of supporting high volume HR processes, employee resourcing, personnel management and change management.
•  The ability to handle multiple tasks and competing priorities and adapt to a fluid, high-growth environment.
•  Team player with a sense of ownership and get things done attitude - self-motivated and able to thrive in a fast-paced and self-directed environment.
•  Comfortable with HR technical systems and software (HRIS, Greenhouse)
•  Able to combine great people's intuition, business judgment and discretion in your decision-making.
•  Knowledge of HR compliance regulations, employment laws, and industry best practices

BENEFITS 

• 100% employer-paid medical, dental and vision benefits
• HSA and FSA (Dependent Care and Commuter)
• Fully covered membership in One Medical for on-demand primary care, and Teladoc for 24/7 virtual care
• 12 weeks of paid parental leave for all caregivers 
• Free mental health support with BetterUp through CONCERN EAP
• Short-term, and long-term disability plan availability
• Company-sponsored Life and AD&D insurance 
• Monthly wellness stipend
• Commuter Benefits
• Competitive salary and meaningful equity
• Unlimited vacation and 10 corporate holidays
• Thoughtfully curated monthly hosted events including social events, learning sessions, and wellness sessions
• Annual company summit in NYC
• Investor network support 

Learn more about our core values and work with us on our careers page!