At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our Greenville, SC office. Our position is for 20-25 hours per week at $17 per hour.

Job Responsibilities

• The Assistant's responsibilities include day-to-day support of their sales team member which includes tasks such as Social Media Marketing, new client prospecting, tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits. The assistant also has the privilege of helping to build the Tom James business.

• Social Media (reels and editing)
• LinkedIn Prospecting
• ZoomInfo
• Online Networking
• Sends introductory and promotional messages
• Client Outreach (text campaigns, text/email dormant clients)
• Creates call lists/hot lists
• Communicating about orders
• Setting up appointments

• Coordinates and maintains all client orders/files
• Prospects new clients using internet and social media applications
• Enters referrals into CRM
• Scheduling deliveries
• Sending reminders
• Communicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goals
• Manages daily calendar
• Organizes inventory
• Delivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and/or returns)
• Pursues efficiencies for processes and communication to make the sales process more efficient
• Picks up and delivers client items as needed
• Maintains a professional image to interface with corporate clients

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift up to 20 lbs.
• Valid Driver’s License requires (Exception: larger metropolitan areas)
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!